Great service experience. Jessica was polite, efficient, kept me updated on the service and, let me know when it was ready for pick up.
9/22/2024
Tanya W. VERIFIED CUSTOMER
Daniel communicated well and provided excellent service
9/22/2024
Maria O. VERIFIED CUSTOMER
Great customer service.
9/22/2024
Martha C. VERIFIED CUSTOMER
Jessica was very helpful and friendly. I appreciated her customer service.
9/21/2024
Jorge Z. VERIFIED CUSTOMER
Looking forward to receiving survey.
9/21/2024
Gonzo L. VERIFIED CUSTOMER
10 no problem..mike the service manager and Aaron the director and Daniel the advisor were great
9/21/2024
Andreya G. VERIFIED CUSTOMER
Jessica was amazing right when I walked in. She answered all my questions I had and was so nice! Thank you!
9/21/2024
Darryl C. VERIFIED CUSTOMER
Great, courteous, professional service. I will be back in the future.
9/21/2024
Earl M. VERIFIED CUSTOMER
Very thorough
9/20/2024
Regina C. VERIFIED CUSTOMER
Awesome job
9/20/2024
Dawn K. VERIFIED CUSTOMER
As always your entire team are amazing.
9/20/2024
Catherine And. VERIFIED CUSTOMER
Great service
9/20/2024
Raleen B. VERIFIED CUSTOMER
Always a Stress-free visit when dealing with Mike. Info was always straightforward with no fear mongering.
9/19/2024
Safiullah S. VERIFIED CUSTOMER
Very kind and helpful thank you.
9/18/2024
Coy W. VERIFIED CUSTOMER
My wife was very pleased with the service especially the courtesy from Michael Vance. He was very professional and friendly. We will definitely return to this service center.
9/18/2024
Cheryl G. VERIFIED CUSTOMER
I’m VERY happy with DANIEL who was professional & stuck to the schedule. However, when I was about to leave, I saw a big puddle of fluid under the front of my car. He called the mechanics out to address it. They didn’t put the plug in right (or not at all?) & the transmission fluid was pouring out so they took it back quickly to fix it. It could have been a major issue if not caught. When test driving, fluid must have spread on the under carriage & my car smells bad (almost like cat pee).
9/17/2024
Ronan L. VERIFIED CUSTOMER
First time there. Jessica was excellent. Great service.
9/17/2024
Bryndele B. VERIFIED CUSTOMER
I made an appointment for a brake light out. Hayden said there were no recalls, not due for any service. I receive a call later that I’m being recommended for 15000 mile service 2 air filters and the brake light which would cost just under $900. My car is just under 15k miles but oil change was already done and no other maintenance was due. He told me that the brake light would cost $85 which should’ve been covered under warranty. I requested the brake light fixed and filters replace but declined 15k mile . I would like to not think that someone was taking advantage of me being a woman . I was extremely distressed by this interaction and had to ask for help to process what happened. How did I go from a service request which should be covered by warranty to recommendations which would cost almost $900? Service manager Mike has always been there for us servicing our cars in the past. With my family’s help we spoke with Mike and he took care of us. He was very kind to me as I was crying and worried about the situation.