We always receive great customer service from Michael. He explains everything clearly and detailed. Extremely satisfied with our visit.
2/18/2025
Darla-Larissa M. VERIFIED CUSTOMER
Michael Vance always gives excellent customer service even when the service department is extremely busy.
2/18/2025
Howard D. VERIFIED CUSTOMER
Our service technician Hayden was very kind, helpful and courteous. We continue to take our Hyundai Elantra we bought our daughter and all our vehicles for maintenance because of your employees like Hayden. (We have been taking our vehicles to Jiffy Lube prior to meeting Hayden)
2/18/2025
Isela C. VERIFIED CUSTOMER
Michael was very polite and helpful.
2/18/2025
Leanna A. VERIFIED CUSTOMER
Shane is a great employee...very attentive and professional. Will continue to go back
2/17/2025
Jacqueline P. VERIFIED CUSTOMER
Shane, did a great a professional job and offered us a free car wash. A special thank you to Michael for taking care of 2 other items for us too.
2/17/2025
Clayton T. VERIFIED CUSTOMER
Great service from Mike every time
Great job
2/16/2025
Colleen V. VERIFIED CUSTOMER
Great job!
2/16/2025
Gatis P. VERIFIED CUSTOMER
Michael was great. However you sold us car with lots of issues
2/16/2025
Jarriet F. VERIFIED CUSTOMER
Hayden was very professional thank you
2/15/2025
Sandeep H. VERIFIED CUSTOMER
Mike - service manager is amazing
Hayden - is amazing. This guy works hard
My only dissatisfaction is with Hyundai corporate.
All these years I bought Hyundai - 6 (20 years) thinking the company would stand by their word and warranty.
Disappointed that when it mattered, they easily washed their hands off.
Hyundai engine is burning too much oil - a known problem for my tucson model. Hyundai corp warranty wanted me to give maintenance records for every oil change done from mile 1-73000.
Who keeps these records??? Its a loophole to say NO to owing up to the problem.
How about medical insurance Co asking to gove a list of everything you have eaten the past 5 years with a list of ingredients and reciepts of every purchase - get real !!
I have lost my faith with Hyundai.
I have 3 new cars to buy in 12 months. A different brand may be the way to go.
When it cones to owning up and doing the right thing - only Mike and Hayden stepped up. Hyundai did not.
Disappointed. If anyone reads this and cares to call - my number is on your files
2/15/2025
Ruchira P. VERIFIED CUSTOMER
Thanks so very much Hayden for all your help and fast service.
2/14/2025
Shannon L. VERIFIED CUSTOMER
Staff was very friendly and informative about the process of my vehicle recall.
2/14/2025
Carlos V. VERIFIED CUSTOMER
Great
2/14/2025
Rosemary Y. VERIFIED CUSTOMER
Happy with my customer service. Mike is always courteous and communicative.
2/14/2025
Vim B. VERIFIED CUSTOMER
Michael Vance was very welcoming from the start. Excellent Customer Service and explained what has been done and need future handling.
2/14/2025
Carlos U. VERIFIED CUSTOMER
All went well except a couple of service options were presented to me to have me spend too much extra money on a car that is only one year old and not driven that much. My family was questioning my acceptance of the extra service added.
2/14/2025
Uzma N. VERIFIED CUSTOMER
Shane is very helpful and nice person we had great experience with him i want to give him 10/10????
2/13/2025
Shannon P. VERIFIED CUSTOMER
Couldn’t say enough about the way Mike took care of me and family. He went above and beyond to reassure me that he would figure out what the issues were with my car. He made sure I always had a suitable rental for me and my kids the days/ months it was being services. Thank you Mike and CardinaleWay.