CardinaleWay Hyundai Corona Auto Repair Service

Mike was great! A lot of help and very communicative and accommodating!!

The recall was good and fast except for the fact that the download cleared everything I had saved in the Nav. all my favorites and previous destinations were gone, also it would not connect to my phone until I reinstalled it again? Very disappointed.

Mr Vance is always on point

Michael always provide the best customer service

Michael Vance is the absolute best person in the service department at Corona CardinaleWay Hyundai. He goes above and beyond for his costumers and treats them like family. I only choose to see Mike because he keeps it honest and real.

I always schedule with Mike and trust his advice.

This was the worst service experience I've ever had. Problem not fixed, over charded for work done and the original problem was never repaired due to some lasy tech who wanted 5 extra hour to move and disconnect two wires to repair a $1 part - Flexible Steering Column Couplee part #563152K000FFF I know it's all labor costs, but the estimate of 5 hours extra hours to move two wires was $1100.00 total Then I got changed to trouble shoot the issue, start the repair, determine the steering column has two wires from an a stereo keeping the tech from lowering the drive shaft, then I have to pay for them to put back once I won't approve the additional changes! Over $500 for a oil change and a incomplete repair! The service manager treated like I was asking him dumb question and I should have just paid the extra repair time! I've bought 4 cars at this location. Won't be back to this dealership.

Great serv5

Daniel really is the epitome of customer service. He goes above and beyond, to make sure the customer is satisfied. I was blown away by how friendly he was and I was completely pleased with his service. Now, we just need the car to be fixed. We paid a little over $1000 and are still having the same problem.

Michael is always such a delight to work with. He really loves what he does and it shows in the way he handles customer service.

Hayden was very helpful in every aspect of my vehicles servicing.

My husband and I feel that we were misled through the process. We initially asked if a broken door latch would be covered under our warranty. Kimberly told us that they were unsure we would have to go through a inspection for them to tell us if it would be covered or not and it would cost 225.00. Once the inspection was over we were told To fix our door latch, it would cost around 1600.00 for 3 laches, 600.00 for one. I expressed that I was surprised that it would not be covered under the warranty since this is a safety issue. Kimberly Said the warranty was expired. I assumed that our warranty was for the full 10 years.She said no basic warranty is 5 years and power train is 10 and then explains to me the difference between the two. So she was well aware that the lock would not be under warranty when we first asked if the latch would be covered. I don't understand why The dealership couldn't be forthcoming with this information when we first asked. If we were advised that the lock would not be covered under basic warranty We would have never agreed to have the inspection done, but we were under the assumption that our warranty was up to 10 years, so there would be a chance that it could be covered but to know now that we were far past the basic 5 year warranty leads us to believe that the dealership was not being completely honest. Because of this interaction we chose to have our second vehicle recall serviced at the anaheim location.

Michael was very nice and answered all questions Thank You

Michael Vance was professional and kept me abreast of the progress being made on my car's repair

Michael has always been kind and efficient! Thank you Michael ??

Daniel Ranciglio at Cardinaleway was amazing. It was, by far, the best services I have ever received at a dealership. He was professional, thorough, quick and served with a huge smile. I was blown away. You've earned my continued business. Thank you Daniel and Cardinaleway. John W

Service completed quickly!

The service on the car was fine. It was the wait. I had a 8:00am appt and allowed 2 hours feeling that was ample time for a routine oil change and tire rotation. I did mention that I needed to be out by 10:00 am and that was why I made an appointment. My car was finished at 10:30 a.m . I understand they were busy but I did have an appointment. Everybody in the department was very friendly and I have no complaints about that. I just feel if I have an appointment it should be a priority and they should be able to accommodate that in a sufficient amount of time verses the people who just walk in. I love my Tucson and Jessica was very nice and courteous.

Once again I had such a hard experience. There are many details but the high level gist is that I picked up my car in an unsafe state with no warning or notice or paperwork, had to return to the dealership only to be told I had a punctured tire that caused the problem with a proposed cost to fix, decided to fix elsewhere and had to drive there only to find out there was no puncture at all, and overall was treated like I was the one being difficult. Someone should have the integrity to admit the poor operation there and do something for the customers hassle.

Daniel was superb