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Real Reviews from VERIFIED CUSTOMERS
Melvin G. VERIFIED CUSTOMER
Excellent customer service thank you ????
9/20/2024
Myung L. VERIFIED CUSTOMER
Everything was perfect. Only one thing I would like to comment is that when I used 'valet service', it would better for me/customers to lease same level or higher level model (it was a Lower Level car) than I have, even for one or two days. If so, I can experience another (higher) model and may keep in mind that it's a better care and will consider about it for next buy.
9/20/2024
Jorge R. VERIFIED CUSTOMER
N
9/20/2024
John C. VERIFIED CUSTOMER
Thank you for the service and I hope everything will be okay with the car everything is okay right now
9/20/2024
Vahe T. VERIFIED CUSTOMER
It appears that the Idle and Go function wasn’t working due to a ‘weak battery’ . According to the paperwork, the battery was charged and that was the solution. Will a charging process remedy the problem and since the battery operated well. If the battery was ‘weak’ , it needed to be replaced. As a physicist I know for a fact one can’t restore the battery by recharging. Thanks!!
9/20/2024
Mary C. VERIFIED CUSTOMER
Excellent customer service
9/20/2024
Charles R. VERIFIED CUSTOMER
Service good all around. Brandon who picked up and delivered car very professional.
9/19/2024
Jeffery J. VERIFIED CUSTOMER
The valet service was on time, professional, and second to none.
9/19/2024
John K. VERIFIED CUSTOMER
I received a call to have my car delivered back to me. I never heard from Oscar. They say they ran the car but could not duplicate the issue. I explained to the gentleman on the other end that it's not even it's running. The heads up display doesn't always connect when started. I haven't heard back from anyone yet. They are supposed to call me tomorrow
9/18/2024
Lerina G. VERIFIED CUSTOMER
I always receive great service from Oscar at Genesis of Corona. Oscar always keeps me updated on my vehicle and I know my vehicle is in good hands!
9/18/2024
Lori F. VERIFIED CUSTOMER
Very professional.
9/16/2024
Sharon W. VERIFIED CUSTOMER
Appreciate the texts and phone calls. The driver is always on time and very cordial.
9/15/2024
Jerry S. VERIFIED CUSTOMER
It was perfect
9/15/2024
Lizette C. VERIFIED CUSTOMER
#1 the gv70 you brought to me, wasn't clean inside.....the trunk was a big mess. #2 I am not happy with the way the back of right rear seat was fixed. The glue still looks wet, and it looks very messy.I have plans to call mangerment. Thank you. Ps I love my car.
9/14/2024
Lyle J. VERIFIED CUSTOMER
Oscar was very professional. Helpful. Friendly. Communicated well. Was very patient with all my questions. Appreciated his service.
9/14/2024
Thuy H. VERIFIED CUSTOMER
It was quick and easy to schedule a valet service maintenance with Rachel.
9/14/2024
Mario N. VERIFIED CUSTOMER
Rachel is professional, courteous, friendly, welcoming and communicates clearly.
9/14/2024
Steven S. VERIFIED CUSTOMER
The problem was taken care of quickly
9/13/2024
Melinda O. VERIFIED CUSTOMER
Oscar did a wonderful job today! Great service and communication. Thank you!
9/10/2024
Anthony G. VERIFIED CUSTOMER
Amazing service
9/10/2024