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Real Reviews from VERIFIED CUSTOMERS
Monica H. VERIFIED CUSTOMER
Appreciate the work completed by the team. It was done effectively and efficiently with no inconvenience to me. I had a friend with me when I got the phone call they the team was on their way to pick up my vehicle and drop off the loaner and she was very impressed with the accommodation approach the team took to ensure I was happy with the service.
8/31/2024
Irma P. VERIFIED CUSTOMER
Extremely satisfied by the exceptional customer service Daniel Gersna provided and the prompt repair of my vehicle. Traveled 3 hours for recalls and the service department at Genesis Corona is by far the best location I have received repairs on my 2019 Genesis. Thank you!
8/31/2024
Benjamin G. VERIFIED CUSTOMER
Anthony provided frequent updates as to the status of my car. I am completely satisfied with the service provided.
8/31/2024
Si L. VERIFIED CUSTOMER
To Daniel & staff, I am grateful and appreciated for an excellent service on my 2023 G-90 3.5T eSC. Valet Service carried superb values I am well pleased . Thank you for your professional knowledge and willing assistance on Genesis G-90 AWD maintenance Service. Regards, Si G. Lee
8/31/2024
David C. VERIFIED CUSTOMER
I was very satisfied with the valet service and loaner car. Thank you.
8/30/2024
Beverly A. VERIFIED CUSTOMER
Thank you
8/30/2024
Don N. VERIFIED CUSTOMER
You guys have always done an outstanding job.
8/30/2024
Justin B. VERIFIED CUSTOMER
Great job
8/30/2024
Roderick B. VERIFIED CUSTOMER
All went well, service person was very attentive to my needs and took care of the situation promptly. Thank you very much.
8/29/2024
Kai Y. VERIFIED CUSTOMER
Great service!
8/29/2024
Anthony V. VERIFIED CUSTOMER
Anthony Bradley was awesome. He was friendly and knowledgeable. I will definitely comeback here for any issues with my vehicle.
8/28/2024
Georgina L. VERIFIED CUSTOMER
All tests on my complain was said to be not duplicated and is working. But vehicle always do the sane thing as I complained about. Car totally dead and won't start but as per test battery is ok. Then why do I get stuck somewhere and car eint start and won't even open the door locks. There's got to be something wrong why it just no power at all but nothing xan be done at deskership cuz they say all is functional and ok. I left my car at dealership for 5 days and nothing they can tell me what's wrong. Initially qas told I gave multiple codes on gv60 but was never revealed to me what codes they were. I qas on the negotiation with the 2025 gv60 but decided not to go buy the car due to what was going on and specially nothing was rectified except for recharging 12 volt battery. Ii would think at this high tech age it would only take em a few hours to know what was wrong. 5 dsts and nothing was found out or repaired or updated on ecu. What a disappointment to gave the car serviced without any result of the problem bring resolved. Also would like to name mention t g at when I was told there's Multiple codes on my vehicle that gave me a scare though all was under warranty and only to find out tge no code. That doesn't make sense telling me I have to leave the vehicle for 5 days
8/28/2024
Hooman P. VERIFIED CUSTOMER
Be very friendly Thanks
8/26/2024
Christopher T. VERIFIED CUSTOMER
The service of the car by the mechanics was fine. The additional requested Detailing of the car, per a Genisis coupon for $259.00 was lacking. I have had cars detailed for roughly the same amount and that detailing produced a paint that was very smooth, the trim on the car was also detailed. This detail produced paint that was still rough, and the trim was water spotted. The interior was cleaned well, but the car's interior was not that dirty to start. I will never again will use that type of service with Genesis. I will continue to bring the car for normal Maintenace, but nothing more.
8/24/2024
Beverly S. VERIFIED CUSTOMER
Very good service! Very efficient.
8/24/2024
Maurice Lamont. VERIFIED CUSTOMER
Exceptional Customer service.
8/24/2024
Cheryl H. VERIFIED CUSTOMER
I’m sure Oscar was absolutely professional, however somehow my vehicle battery must have been disconnected and my vehicle went back to factory settings!! I am working on settings but a lot of settings were set up luckily with my sales man. So tonight we were on freeway and no rear lights and just parking lights in front. NOT ACCEPTABLE!!!!
8/24/2024
Robert R. VERIFIED CUSTOMER
Oscar extremely helpful through process.
8/24/2024
Joseph O. VERIFIED CUSTOMER
Mr. Gersna , was very knowledgeable and service oriented.
8/24/2024
Sharon W. VERIFIED CUSTOMER
Love our Genesis! We have two! What’s the plural of genesis??
8/24/2024