Service that experience was very professional and customer service it pleasing and appreciated,stay that way haven’t seen it in a very long time,thanks you
Carl T
7/25/2024
William T. VERIFIED CUSTOMER
Daniel is very competent and he updated me regularly
7/25/2024
Hyun L. VERIFIED CUSTOMER
Thank you for your kind and quick service.
7/24/2024
Seyed Z. VERIFIED CUSTOMER
I had a great experience with your team. Tony was simply awesome . Thank you
7/23/2024
Mijin L. VERIFIED CUSTOMER
Brandon, the driver was exceptional.
He was very courteous and on time.
He has been the only driver who really seemed genuine and seemed to care not out of policy but a nice person.
7/22/2024
Danny A. VERIFIED CUSTOMER
Tony was absolutely great! He was super helpful and kept me updated on the status of my vehicles repairs. The man deserves a raise!
7/21/2024
Valerie C. VERIFIED CUSTOMER
Completely satisfied with my new service advisor I made an appointment with a service rep but he was busy for over 30 min this is when Anthony B approached me and took excellent care of my car needs this was my first time ther visiting this facility
7/21/2024
Heeja L. VERIFIED CUSTOMER
very friendly and fast
7/21/2024
Ana S. VERIFIED CUSTOMER
They were so professional and friendly.
7/21/2024
Kerry P. VERIFIED CUSTOMER
Oscar did an outstanding job of addressing my issues. I was unable to access my trunk, which contained my golf clubs that I needed for a golf tournament I was going to be in over the weekend. After assessing the issue and advising me of the issue, which necessitated ordering a new trump motor, he instructed me on how to open the trunk manually. He advised me that the motor had been ordered, was under warranty and would be in early the following week. Throughout the process he was professional, friendly and, most importantly, was focused on taking care of me as a client of the dealership. I intend to request that Oscar serve as my service advisor on all future visits to the Seevice Department. He is truly a great representation of what your company should strive for when selecting individuals that interface with your front line Genesis owners. GREAT JOB OSCAR!!
7/20/2024
Michael T. VERIFIED CUSTOMER
Oscar was very attentive and easy to contact. Thank you
7/20/2024
Mark H. VERIFIED CUSTOMER
The service was quick and easy. It was a good experience!
7/20/2024
Grace G. VERIFIED CUSTOMER
Dan Gersna was very kind and helpful and I enjoyed driving the rental GV80 while my GV70 was getting fixed
7/19/2024
Youngtaek P. VERIFIED CUSTOMER
Very good
7/19/2024
Angela W. VERIFIED CUSTOMER
Extremely professional, friendly and fast service. 1000 stars!
7/18/2024
Timothy N. VERIFIED CUSTOMER
They accidentally took my car to drop it off to someone else and I had to wait for an hour and a half. For them to return with it. I was promised a gift card and wasn’t given one. I called after I left the dealership when I realized I didn’t have it and left Dan, I believe his name was, a message and never heard back from anyone.
Sandy and Tim Nolan