Turned my car on after it was dropped off and it told me I needed service did I want to contact anyone? The guy that dropped my car off told me he checked it and it was fine??? This has been a problem since I bought the car. I’ve called in several times to have them reset it and they confirm that they did and it still shows I need service.
6/30/2024
Cameron T. VERIFIED CUSTOMER
The service was great. Everything was ver easy and well organized. The ladt that assisted me was excellent.
6/30/2024
Louise C. VERIFIED CUSTOMER
I was very impressed with the dealership. Daniel Gersna was very professional & made my experience there seamless.
Thank you Louise Correnti.
6/30/2024
Randy S. VERIFIED CUSTOMER
My only wish is the Genesis Service facility was closer to Temecula, CA.
6/29/2024
Alvernon H. VERIFIED CUSTOMER
I am disabled that is why I bought a GV80. So it doesn't help me when you give me a G70 loner.
6/29/2024
Gary E. VERIFIED CUSTOMER
Above and beyond thank you very much
6/29/2024
Jordan T. VERIFIED CUSTOMER
I sent an email to Myra……
6/29/2024
Laura K. VERIFIED CUSTOMER
Car came back not charged. I specifically asked for it to be charged was at 30% when I received it. They worked on the battery so I’m wondering how do they know the battery was charging correctly if it wasn’t charged to capacity? Also found a Burger King receipt in the crevice between the driver seat so it’s apparent someone was driving my car somewhere else besides to the dealership. Unacceptable. Will be using Genesis of Ontario in the future. Disappointed to say the least after keeping my car for 4 days.
6/28/2024
Leonard J. VERIFIED CUSTOMER
Myra was very professional, caring and friendly. She made sure all my concerns were met. Thank you.
6/28/2024
Gary B. VERIFIED CUSTOMER
The wait was too long. It took two hours to diagnose the problem with my engine light. Then I had to wait another 1.25 hours.
6/28/2024
Howard T. VERIFIED CUSTOMER
Nice guy
6/27/2024
Alice S. VERIFIED CUSTOMER
All aspects of the services provided were excellent; from making appointment, to timing, to pickup & drop off. Thank you for such a great team!
6/27/2024
Sung Kyoo. VERIFIED CUSTOMER
I did not request engine oil change and tire rotation. Even though I did not request the services, they were done. But the expenses were not charged to me, possibly to Genesis firm. However, I was not ccomfortable.
6/26/2024
Susan B. VERIFIED CUSTOMER
Anthony was very nice & friendly & welcoming. He made me feel at ease and explained everything clearly that was going to be done to my vehicle. He is a great addition to the Genesis corporation.
6/24/2024
Garrett G. VERIFIED CUSTOMER
Great service . Thanks for staying with me thru all the chaos
6/24/2024
Jason Y. VERIFIED CUSTOMER
Excellent service and great communication
6/24/2024
Elizabeth Ann. VERIFIED CUSTOMER
Your service team was great! The wait time is not great. I waited 4 hours for my vehicle to be ready just doing an oil change and tire rotation. I know they are overloaded with vehicles as of lately.
I do have valet service, which I will use next time.
I loved the staff and waiting area. It’s very nice. Thank you.
6/24/2024
Damon N. VERIFIED CUSTOMER
Great communication! All my issues were fixed!
6/23/2024
Sandra S. VERIFIED CUSTOMER
Dan’s service was great; he was friendly and helpful and provided his expertise to make our long trip from Winchester worth the trip.