Oscar did a great job taking care of my car and I. Communication was prompt and he kept me updated throughout the process. I'm very please with the service I received.
6/21/2024
Theodore K. VERIFIED CUSTOMER
Thank you for the excellent service.
6/20/2024
Garry G.. VERIFIED CUSTOMER
It was a satisfying experience although
Your coffee machine was not dispensing
Any drinks
6/20/2024
Melody B. VERIFIED CUSTOMER
Your welcome... So far we have enjoyed doing business with your comoany. I will complete the survey when received.
6/20/2024
Margaret S. VERIFIED CUSTOMER
I know for a fact that my tires were not rotated, their pressures were not checked, so now I’m wondering if my oil was truly changed and my vehicle inspected.
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6/19/2024
Shari J. VERIFIED CUSTOMER
Thank you for your excellent service.
6/18/2024
Beverly P. VERIFIED CUSTOMER
I was informed that the issue with the vehicle fulling to the right was due to the wrong tire being place on the vehicle. That tire was purchased and put on with Genesis of Corona over a year ago. I have complained of this issue in the past but it ended without a solution. So, why was I sold the wrong tire and why was the wrong tire mounted to the vehicle. The may have lead to other issues or could lead to other issues in the future. This imbalance will lead to improper wear of all tires and steering issues as well as other problems. This is a bad situation and I am perplexed.
6/17/2024
Theodis J. VERIFIED CUSTOMER
Great service!
6/17/2024
Amerisa O. VERIFIED CUSTOMER
Rachel is awesome. I appreciate how professional she is.
6/15/2024
Marco G. VERIFIED CUSTOMER
Couldn’t resolve 2 issues with vehicle
6/15/2024
Teri S. VERIFIED CUSTOMER
OSCAR was very kind, attentive, and helpful. Why you had the car five days before you found out that my tire warranty was not going to cover a replacement, I do not know. Other than that, I think your new dealership is beautiful. And again, OSCAR was very kind And helpful. You should know more about the tire warranty that is purchased by your customers. You shouldn’t need me to tell you how to do it. Or how to use it. Because I bought it at another dealership. Six or eight months ago when I needed a new tire again with this warranty, no one knew what to do at Corona. Sales and service need to jive a little bit better. Just my opinion.
6/15/2024
Nancy G. VERIFIED CUSTOMER
Oscar was very helpful and service was great!
6/14/2024
Linda M. VERIFIED CUSTOMER
Very pleasant to deal with. Appreciate the great service. Thank you.
6/14/2024
Lisa O. VERIFIED CUSTOMER
Daniel was courteous and professional. Waiting in your lobby for 4 hours, for something that should have taken 20 minutes, while my car sat ignored, was infuriating.
6/13/2024
Hye C. VERIFIED CUSTOMER
Mayra is best, number 1,
6/13/2024
Billie J. VERIFIED CUSTOMER
You're service team is awesome! Thank you!
6/13/2024
Deborah W. VERIFIED CUSTOMER
Too much to put here.
6/12/2024
Jodi R. VERIFIED CUSTOMER
I’ve been to other genesis dealers for service, looking for a place I feel comfortable and heard. I will be making this my go to for my service. My experience was amazing and all of my concerns were either fixed or explained to me. Thank you
6/12/2024
Henry C. VERIFIED CUSTOMER
Great service.
6/12/2024
Stacey B. VERIFIED CUSTOMER
The service department forgot to call me when my car was ready. Rachel was wonderful checking me in. She was OOO the next day and no one called, that was a bit annoying. Other than that everything was great.