I am satisfied with the service and results. Thank you. But they always get my starbucks order wron hahah! It has happened multiple times and I have to throw the drink away(waste of money). Everything else was good
2/13/2025
Chancey C. VERIFIED CUSTOMER
Tony is always helpful. Service mechanics couldn’t find the intermittent problem with my charging. Tony made me feel at ease and told me that I could always bring the car in to get it checked. I appreciated that.
2/13/2025
Susan B. VERIFIED CUSTOMER
Oscar is very nice & helpful, he explained everything clearly, he kept checking in to make I didn’t have any questions or concerns. He set up my valet pickup & drop off of service, which I appreciate very much. Oscar is a great asset to your team.
2/12/2025
Jennifer P. VERIFIED CUSTOMER
I would have said that I was satisfied, however, three days after having the car in for a check engine light, the check engine light appeared again. The day the car was serviced we elected to stay and wait for the service to be completed, which was several hours. The dealership is not close to my home and does cause an imposition to take the car there. Now that I need to take a car back a second time for the same issue, I am very displeased.
2/11/2025
Wilmer P. VERIFIED CUSTOMER
He is the perfect person to work in the service department. Great guy!
2/10/2025
Tamara Q. VERIFIED CUSTOMER
Thank you Genesis!
2/10/2025
Darryl A. VERIFIED CUSTOMER
Anthony kept me updated with the progress of my vehicle.
2/9/2025
Myung L. VERIFIED CUSTOMER
Great
2/9/2025
Cari B. VERIFIED CUSTOMER
Everything was great.
2/7/2025
Stanley G. VERIFIED CUSTOMER
Excellent service. Much appreciated. Dr.Galant
2/7/2025
Syed K. VERIFIED CUSTOMER
Daniel Gersna is outstanding in the service he provides to us. We are very happy to get our car serviced here and he is the reason why. Thank you for all that you do for us!
2/6/2025
Tabb W. VERIFIED CUSTOMER
Thanks
2/4/2025
Geoncarlos C. VERIFIED CUSTOMER
Anthony is one of the best most helpful Genesis employee in corona. He’s my go 2 guy when i need something. I appreciate everything he does and his outstanding customer service.
2/1/2025
David H. VERIFIED CUSTOMER
Everything was completed with great customer service
2/1/2025
Susan C. VERIFIED CUSTOMER
Great service
Received timely updates
1/30/2025
Veronica G. VERIFIED CUSTOMER
We are new customers of Genesis of Corona we have been very happy with the GV80 but our service girl provider don’t even remember her name has been very short with me and really very rude. We put the car in service in early December , they returned the car back to us in December 4 days latter with no work done other then oil change the girl in service informed me parts needed to be ordered I reach back out on January 25th for an update. Tony had no information on my issue and transferred me to parts , parts had no information on a order so I asked if he had the part I was waiting for he said I have plenty so I asked him to switch me back to service, I explained to Tony what was going on and I will say Tony took care of business got the car picked up that day and got the job done. Riding around in a new $70k car making noise and your service girl never even ordered the part is disappointing. Please give Tony a big thank you in service for getting us taking care of .Andre Veronica G
1/30/2025
Vincent C. VERIFIED CUSTOMER
Outstanding customer service
1/30/2025
Abner J. VERIFIED CUSTOMER
Fantastic.
1/29/2025
Tamara Q. VERIFIED CUSTOMER
I was extremely happy with my service experience .
1/26/2025
Loir H. VERIFIED CUSTOMER
I am extremely satisfied with the service I received from Tony. He went above and beyond by staying late after the service center had already closed to ensure I was taken care of. Tony kept me updated throughout the time my car was at the service center, providing clear communication and excellent customer service. His professionalism, dedication, and attention to detail made my experience truly exceptional. Thank you for having such a hardworking and attentive team member on your staff!