My car looks great, but I was told when I bought the car that they would come pick it up. Bring me a loaner and bring it back with a full tank of gas. Several of the people there told me that and so did Sam the guy who I bought it from But they brought it back empty.
1/25/2025
Rochelle G. VERIFIED CUSTOMER
A++++ Service.
1/23/2025
Hamid P. VERIFIED CUSTOMER
Keep up the great work ????
1/23/2025
**** W. VERIFIED CUSTOMER
Thank you the service was fantastic
1/23/2025
Jeffery H. VERIFIED CUSTOMER
When I first bought my car the service seemed great but now it’s not the same. Seems like the service department is short handed at times. My husband and I both have GV80’s one year apart and our paperwork is always getting messed up. I get text messages on my phone for his car and vice versa.
1/23/2025
Bryan H. VERIFIED CUSTOMER
Rachel was great!
1/22/2025
Guy N. VERIFIED CUSTOMER
Great service!
1/22/2025
Abner J. VERIFIED CUSTOMER
Rachel has been very responsive and timely in completing the tasks at hand. Very effective and efficient. Great communication as well.
1/22/2025
Ralph P. VERIFIED CUSTOMER
Anthony Bradley is the best.
1/21/2025
Amanda G. VERIFIED CUSTOMER
Thank you
1/19/2025
Huisun K. VERIFIED CUSTOMER
I completely satisfied with your services.
Thank you.
1/18/2025
Andrea M. VERIFIED CUSTOMER
I was not satisfied with the amount Genesis wanted to charge me for brake pads and front rotors. However, Anthony Bradley did everything he he could to keep me happy and tried to work with the managers to drive the cost down at least a little bit, with price matching from Brembo brakes & rotors $179. Versus $4,500. Genesis cost. Anthony Bradley is a great asset you your company, he did a great job and kept me from loosing my cool.
1/18/2025
Brian Z. VERIFIED CUSTOMER
Rachel is great to work with and she always gets the job done in a timely manner
1/18/2025
Donald T. VERIFIED CUSTOMER
Everything was great
1/17/2025
Carolyn W. VERIFIED CUSTOMER
Great service. I was kept well informed on the progress of my Genesis. Courteous staff. Lovely facility. Great experience all around.
1/16/2025
John D. VERIFIED CUSTOMER
Great experience!
Thank you for great service
John
1/16/2025
Richard S. VERIFIED CUSTOMER
Excellent. Kept me updated throughout.
1/16/2025
Loy R. VERIFIED CUSTOMER
Great service. Very friendly and courteous employees.
1/15/2025
Amarlyn I. VERIFIED CUSTOMER
Coffee machine not working and it was extremely COld in the waiting area. Need to have hot tea or something warm for customers during this winter season
1/14/2025
Miguel O. VERIFIED CUSTOMER
Oscar was great and help me when nobody else did. I appreciate that!