Rachel quickly approached me and took ownership of my vehicle, answered all my questions, and let me know I could communicate with her throughout the process. Extremely professional.
12/8/2024
Jeffrey N. VERIFIED CUSTOMER
Oscar was very helpful and answered all my questions.
12/8/2024
Philip C. VERIFIED CUSTOMER
Very happy with overall service. Oscar was very helpful and great to work with.
12/7/2024
Aiman J. VERIFIED CUSTOMER
Daniel did a great job in following up and keeping me updated. The Valet service was excellent as well.
12/6/2024
Yazan A. VERIFIED CUSTOMER
Thank you
12/5/2024
John B. VERIFIED CUSTOMER
Dan is the BEST! Please clone him. Communication and work ethic is top notch! Such a pleasure
12/5/2024
Glenn H. VERIFIED CUSTOMER
Dan was great! Better than any previous interaction there. I get the impression that things have changed there for the better. I yesterday responded to an email for a service inquiry for Norm Reeves Genesis but decided to give you ONE more chance to keep my business. So far, I'm glad I did.
12/4/2024
Efrem H. VERIFIED CUSTOMER
Oscar always kept me informed on the status of my vehicle and his customer service/ customer care skills are excellent!
12/1/2024
Leslie W. VERIFIED CUSTOMER
Anthony work late to make sure I had a loaner. Even though it was a struggle locating one for me to take. And has kept me updated on my car though this unexpected and difficult situation!
12/1/2024
Moises L. VERIFIED CUSTOMER
Tony is great.But I'm fearfully of the three times my car has had service and afterwards it failed. So I hope I don't get stranded one more time because I can not trust the car for any trip.
11/30/2024
Claudia W. VERIFIED CUSTOMER
Every part of the experience was easy. I loved that they brought me a Starbucks AND a loaner while my car was being serviced. They make it so convenient by coming to my home to pick up my car. Oscar was terrific to work with. Highly recommend!
11/29/2024
Monica T. VERIFIED CUSTOMER
Daniel did a great job keeping me informed. I was a bit disappointed in my car being returned with 35 miles left to empty when it did not leave my home on E!
11/29/2024
Donald K. VERIFIED CUSTOMER
As USUAL, Oscar's level of care and customer service goes beyond exceptional
11/28/2024
Kay C. VERIFIED CUSTOMER
Anthony was extremely kind and wonderful! We were in and out with no problems.
11/28/2024
Karen C. VERIFIED CUSTOMER
Great job! Thanks
11/28/2024
Jodie H. VERIFIED CUSTOMER
Great Service and very thorough communication
11/27/2024
Carol R. VERIFIED CUSTOMER
Anthony was great. However, the cost of the battery was outrageous!!!!
11/26/2024
Phyllis C. VERIFIED CUSTOMER
Excellent service as usual from your dealerships. You can expect an outstanding review from me, thank you so much for taking such great care of my GV80.
11/26/2024
Jeffery S. VERIFIED CUSTOMER
Anthony and my experience with a genesis was great!
11/25/2024
Arthur S. VERIFIED CUSTOMER
Anthony is a gem. Very very helpful. I appreciated his knowledge and positive attitude.