Tyler was pleasant and easy to work with. Thank you Tyler.
6/28/2024
Kristine R. VERIFIED CUSTOMER
It is always a pleasure
6/28/2024
Tim H. VERIFIED CUSTOMER
I asked multiple times to have the tires rotated which is part of the 20000 mile service and it was not done.
6/28/2024
Thomas T. VERIFIED CUSTOMER
nothing at this time
6/28/2024
Khurram K. VERIFIED CUSTOMER
Please tell your associates to not to oversell products, for example we have noted this about Tim, during our current visit, we came for 90k service but he was also pushing for sparkplug replacement which typically happens at 100k. My wife had to call me at dealership and talk to another assiciate, understand the necessity and decline, an unnecessary hassle. Thanks.
6/27/2024
Samuel S. VERIFIED CUSTOMER
I don't appreciate being uphold on services I really don't need. I'm on a budget and I don't can't afford extra services for my car. My payments are high enough
6/26/2024
Venessa O. VERIFIED CUSTOMER
Tyler has been a very helpful person in the past and present! I totally get informed of necessary things for my vehicle and he always manages to fit me in if possible to repair or replace anything. Definitely one of your great service guys!!
6/26/2024
Lance G. VERIFIED CUSTOMER
This was my first visit to Eddy's. Hong was so great to deal with that I look forward to working with him directly more in the future.
6/26/2024
Rebecca S. VERIFIED CUSTOMER
Have had Tim before. He’s great, knowledgeable and helpful.
6/26/2024
Michael J. VERIFIED CUSTOMER
Great service w Hong. Two other dealers had failed, your crew rescued my road trip back to New England. Thanks!
6/26/2024
Julie A. VERIFIED CUSTOMER
Okay
6/26/2024
John L. VERIFIED CUSTOMER
Normal maintenance costs seem to be higher than I remember but I appreciate the quality care & friendly service.
6/26/2024
Edwin K. VERIFIED CUSTOMER
Prices are to high.
6/26/2024
Uche O. VERIFIED CUSTOMER
I was satisfied and Hong Kou was very professional and explained things very clearly. He was also very polite and treated me with respect. Thank you.
6/26/2024
Hong Huyen. VERIFIED CUSTOMER
I was so happiy your service
6/26/2024
Jerry H. VERIFIED CUSTOMER
Mr Hong is extraordinarily good at performing his job as a service manager. I hope to always get to deal with him in our future service transactions.
6/25/2024
Debra D. VERIFIED CUSTOMER
It took forever to get a patch on a tire; Over two hours; even though I had an appointment and called ahead to go through the problem with you. Then you sent a video which told me nothing. So I called again to make sure my tire got fixed. I paid you even though this should have been caught a couple of weeks ago when you charged me for rebalancing my tires. This is almost unbelievable for a dealership that brags about their service department! Debra D
6/25/2024
Wendy J. VERIFIED CUSTOMER
great fast service
6/25/2024
Luis R. VERIFIED CUSTOMER
Excellent
6/23/2024
Boris F. VERIFIED CUSTOMER
So far I am satisfied with the service provided by Eddy’s Toyota service team
Thanks