Job well done, for sure. Very impressed with the video walk-through. Eddy's continues to improve my 5 star rating. Thank you.
6/22/2024
Kelene Y. VERIFIED CUSTOMER
I have no issue with the service; however, I have an issue with waiting room. I am sure I am not the first person to bring a small child with for the appointment. Why not I stall a small play area to occupy them for the hour-plus.
6/22/2024
Brandy M. VERIFIED CUSTOMER
How can you make me completely satisfied? You can refund the $137.55 service assessment fee I paid. I was told my vehicle was done & ready for pick-up & when I arrived nothing had been done. I was told the parts would be in the day after after I dropped it off & it would take about an hour to fix , but apparently the parts had not come, so why was I not told that & instead was told it was ready for pick-up. I was then told they would be in the next day & I would be called to bring my vehicle back, but I didn’t get a call the next day either. I took my vehicle home unfixed, it’s a long drive over & I can’t just be without my vehicle for this unknown amount of time w/lack of communication & mis-communications.
6/22/2024
Laura N. VERIFIED CUSTOMER
Seems like a very nice, professional guy.
6/21/2024
Paul L. VERIFIED CUSTOMER
Tim Brown is one of the best service advisers ever. He does his job well and he works well with customers.
6/21/2024
Danielle B. VERIFIED CUSTOMER
Had good service
6/21/2024
Bao T. VERIFIED CUSTOMER
He is nice and very knowledgeable young guy
6/20/2024
Felix D. VERIFIED CUSTOMER
The diagnostic service required an extended period of time, and a courtesy vehicle was not provided. I am still awaiting the parts description necessary for ordering the required components. The service advisor, while experienced, appeared to be overwhelmed and directed me to contact the parts department for part numbers via text message.
6/20/2024
Alma O. VERIFIED CUSTOMER
The service we received on our car was fast and easy.
6/20/2024
Patricia N. VERIFIED CUSTOMER
The service was completed within the time estimated. Jason is very polite and professional. Thanks
6/20/2024
James B. VERIFIED CUSTOMER
Tyler Always treats Me really well! I am always completely satisfied with His service!
However,I was very frustrated with the sales People,I don't want to talk or deal with them any more-I will go someplace else!!!
6/20/2024
Kathleen S. VERIFIED CUSTOMER
My service was a warranty on a battery. It was handled efficiently and quickly. I appreciate the professional manner in which it was handled.
6/20/2024
Charles R. VERIFIED CUSTOMER
I was quoted $200 for a fuel system clean. When I inquired further, it sounded like the description of the service was putting Techron in the gas tank. Of course, when pressed the service person couldn't elaborate on what was actually going to be done so that I could make an educated decision on whether or not it was a worthwhile service for $200.
6/20/2024
Daniel M. VERIFIED CUSTOMER
Thank you again.
6/20/2024
Edward H. VERIFIED CUSTOMER
Timothy Brown is on top of everything happening with my vehicle. He is a good guy, and I'm always happy to deal with him.
6/20/2024
Mike D. VERIFIED CUSTOMER
Eddy's toyota team has provided quality service at a reasonable price. Thanks
6/20/2024
Beverly M. VERIFIED CUSTOMER
Complete notes were not made to the technician.
6/19/2024
Barbara G. VERIFIED CUSTOMER
3% on credit card is a gouge. Tell me what it really costs to get credit card payment.
6/19/2024
Barbara N. VERIFIED CUSTOMER
Very timely service. Everything was done sooner than expected.
6/19/2024
Kurt K. VERIFIED CUSTOMER
Jason was great. Seamless process and car was done in exactly the time frame quoted