Why would you tell me I need to get all fuel injectors replaced when they passed?! You put us out of a vehicle for several days. Absolutely unacceptable. Don’t recommend $3,000+ worth of work if it’s not necessary or even needed!
Extremely unsatisfied customer.
5/22/2024
Nicole B. VERIFIED CUSTOMER
Always recieve fast servicing when I come in. Most times it doesn't even take a whole hour from start to finish. Professional and polite when answering questions as well.
5/22/2024
Lindley L. VERIFIED CUSTOMER
Jason provided us with prompt and friendly service.
5/22/2024
Joseph H. VERIFIED CUSTOMER
Hong was very helpful, explaining what my vehicle needed and in quoting me prices. Thanks to the mechanic for doing an excellent job servicing my vehicle and communicating with Hong as to what my vehicle needed in service. Great job
5/21/2024
Kim F. VERIFIED CUSTOMER
Hong Kou was very courteous and respectful and intent on providing an excellent service experience. He kept me informed and was proactive in connecting with CarMax for payment authorization. Well done.
5/21/2024
Nancy B. VERIFIED CUSTOMER
I will call
5/21/2024
Minh P. VERIFIED CUSTOMER
Everything was good. Thank you!
5/21/2024
Suzanne C. VERIFIED CUSTOMER
Hong is a great guy. He answered all questions. I like to go to him for my service needs. Thankyou Hong!!
5/21/2024
Kim H. VERIFIED CUSTOMER
Very courteous and knowledgeable
5/21/2024
Jeannette B. VERIFIED CUSTOMER
None at this time.
5/21/2024
Miriam S. VERIFIED CUSTOMER
Excellent service!
5/19/2024
Kassie W. VERIFIED CUSTOMER
Friendly and great service!
5/19/2024
Lisa P. VERIFIED CUSTOMER
I was very impressed with the service. I will be using Eddy's for all my vehicle needs.
5/19/2024
Frederick M. VERIFIED CUSTOMER
Awesome customer service
5/18/2024
Lorna W. VERIFIED CUSTOMER
Excellent service!
5/18/2024
David P. VERIFIED CUSTOMER
Work was completed ahead of schedule, and the shuttle driver was most pleasant and courteous!
5/18/2024
Jeffery S. VERIFIED CUSTOMER
Would like to have known about the extra 3 percent fee for credit card before it was time to checkout. Would've made a different arrangement to oay
5/18/2024
Chantelle B. VERIFIED CUSTOMER
Huong always explains things well when I have a question and is never condescending. Appreciate that!
5/17/2024
Gloria H. VERIFIED CUSTOMER
I received excellent service. Hong Kou was very efficient, polite and helpful. He answered all my questions to help me make an informed decision. He also arranged for the shuttle which was very helpful. He explained the paperwork. I was pleased with him and the service that was given. I would recommend him & the Toyota service department to others. Was a positive experience.