I appreciate the smiles, friendliness and prompt service. I always feel well informed on what is going on with my vehicle. Thank you!
7/26/2024
David H. VERIFIED CUSTOMER
Very good, helpful, polite and fast service. Thank you
7/26/2024
Josephine B. VERIFIED CUSTOMER
I have been coming to this location for many years. This was the first time I wasn’t able to schedule an appointment on my chosen day. The waiting rooms were very busy, which leads me to believe the dealership is crowding appointments together, perhaps to not be open for service on one or more days per week.
7/26/2024
Lynette H. VERIFIED CUSTOMER
They messed with the settings on my seat, moved stuff on my passenger seat to the floor caving in my lunch bucket top. It would be nice if they could put everything back how they found it. This isn’t the first time.
7/26/2024
Mike L. VERIFIED CUSTOMER
Very professional individuals to work with.
7/26/2024
Quinn W. VERIFIED CUSTOMER
Jack is fantastic to work with.
7/26/2024
Connie L. VERIFIED CUSTOMER
Gavin is knowledgeable and courteous. I always recommend Marquart for Sales and Service.
7/25/2024
Larry E. VERIFIED CUSTOMER
He could have been friendlier. Made no comments. Didn’t talk any. Didn’t say welcome or have a good day. Just walked away.
7/25/2024
Nash V. VERIFIED CUSTOMER
Thank you
7/25/2024
Helen V. VERIFIED CUSTOMER
I'm accustomed to excellent service at markquart. This experience did not live up to that expectation. I had called to arrange for a replacement key fob. During that call, it was suggested to perform a recall repair at the same time. At the end of that call I talked with the parts department about ordering the key fob. When I arrived for the appointment the work order was for the recall. The key fob was not part of the order. After a time. It was verified that the fob was in stock and that work would be done. I left the dealership while the work was to be done. After some time I was informed that the parts for the recall were not in stock and only the fob would be done. It seems that coordination of this appointment did not go well.
7/25/2024
Joe D. VERIFIED CUSTOMER
Estimated at 94.50 cost me 122.47. I called in for cut and program key when I set up apmnt. I was quoted 94.50 on the phone
7/25/2024
Alexa N. VERIFIED CUSTOMER
Kaylee is an outstanding advisor. She shared the info from my cars inspection, explained everything, and offered ongoing assistance. At the same time I did not feel pressured into taking extra service.
7/25/2024
Louise D. VERIFIED CUSTOMER
Great job in getting us in and out on schedule.
7/25/2024
Brenda H. VERIFIED CUSTOMER
**** is always pleasant to work with and listens to my concerns regarding my vehicle.
7/25/2024
Lania S. VERIFIED CUSTOMER
When I have a 10am appointment and have to wait for two hours…..I am sorry I just don’t believe that is acceptable. **** and Kaylee are exceptionally nice people and do there best
7/25/2024
John H. VERIFIED CUSTOMER
Great staff. They are amazing to work with. I am so happy!!
7/24/2024
Sue H. VERIFIED CUSTOMER
Job well done!
7/24/2024
Alexandria S. VERIFIED CUSTOMER
Kaylee was super nice and made it very clear what would be done with my car.
7/24/2024
Judy Z. VERIFIED CUSTOMER
My appt wasn't in your system when I arrived, but you still completed the recall service in a timely manner. Thank you very much.
7/24/2024
Jared M. VERIFIED CUSTOMER
Communication was very poor. It would take me calling to get an update after over a week at a time. Parts were ordered wrong/not ordered. While waiting for parts my other concerns were not addressed causing another 2 weeks of my truck being in the shop. I was happy that the tech did a very good job and completed it in a timely fashion once they finally got the right parts.