Everyone is always so kind
We would've loved to have some hot cocoa though, and it was out lolll
2/16/2025
Jeremy F. VERIFIED CUSTOMER
I didn’t receive an appraisal of my truck. I also did not receive an explanation of why I didn’t get it. I asked for it 3 times. This is not the first time I have been ignored. I think the problem lies in that your company has no way to track requests that don’t fit into your standard. This is because you are to worried about getting good marks for customer service more than delivering good customer service. From what I can tell the actual mechanics care more and you should eliminate the people that stand between me and them.
2/16/2025
Dale D. VERIFIED CUSTOMER
Randy took care of things efficiently and in a friendly manner.
2/16/2025
Julio L. VERIFIED CUSTOMER
Very happy with the customer service I received from Jack. If I need to go back, I will be sure to ask for Jack!
2/16/2025
Abraham G. VERIFIED CUSTOMER
Thank you for the quick turnaround and friendly service.
2/14/2025
Janice T. VERIFIED CUSTOMER
????
2/14/2025
Heidi I. VERIFIED CUSTOMER
Jack’s awesome.
2/14/2025
Alex Z. VERIFIED CUSTOMER
Excellent experience again!!
Also for reattaching that plastic bumper molding!
2/14/2025
Paul N. VERIFIED CUSTOMER
Fast friendly service! Ths appointment took much less time than quoted. Very nice waiting area.
2/13/2025
Lorie H. VERIFIED CUSTOMER
There were issues with getting my recall fixed. Tamara did absolutely everything she could to help us through the confusion. She did a wonderful job. We have been coming to that dealer ship since 2007.
Thanks Tamara.
2/13/2025
Ryan R. VERIFIED CUSTOMER
Jack was great!
2/13/2025
Barbara N. VERIFIED CUSTOMER
Jack was great! His manner exuded confidence I could trust. He explained everything and the timing needed to complete the service and he was spot on. Great job!!
2/13/2025
Robert C. VERIFIED CUSTOMER
Went well
2/13/2025
Marlene O. VERIFIED CUSTOMER
Everyone I had contact with was very friendly, interested in how I liked my new Toyota 4 runner. I was treated with respect and my concerns were answered with a full explanation. The waiting room was clean and welcoming. I enjoyed the hot coffee! My car was clean and delivered by a polite young man who walked me to its location outside.
2/13/2025
Ruth S. VERIFIED CUSTOMER
Great job!
2/12/2025
Matt S. VERIFIED CUSTOMER
Kaylee is a fantastic representative. Easy to talk to and communicates well.
2/12/2025
Kimberly D. VERIFIED CUSTOMER
Jack is a joy!!
2/12/2025
Kathy R. VERIFIED CUSTOMER
I called about getting my car in for a repair. When I spoke with Randy he explained that appointments were scheduled a couple weeks out but due to the repair being an emergency, he would fit my car in for the repair that day. I was able to drop my car off in the morning and my repair was completed that same day. I sincerely appreciate his help. Thank you!