Northcutt provides excellent service. They are professional in all aspects of customer service. They always provide a detailed explanation of service. I appreciate their efforts to ensure their customers are satisfied with their service.
7/11/2024
Shawn R. VERIFIED CUSTOMER
First time customer.
I wasn't greeted by the service desk staff in a friendly way.
When I asked what services would be performed on my vehicle with the oil change, I was immediately told the information was on a technology site!! They couldn't even take the time to explain it to me, they immediately relied upon the stupid technology.
My vehicle needed a new air filter and the price was $49. outrageous price (Greed)!!
I went to O'Rielly's auto parts and paid $22. For a new filter.
I did not feel like a welcomed customer at this Toyota service location.
I own a 2003 Toyota Tacoma, which I love and have taken great care of for over 20 years!!
The Technician who did my oil change took upon themselves to reset the Trip A in my vehicle, which they had no business doing!!
I will not ever go back to this location to have my vehicle serviced. The worst customer service I've ever experienced!
7/11/2024
Harold B. VERIFIED CUSTOMER
Very rude when I picked up my car.
7/11/2024
Ricky S. VERIFIED CUSTOMER
Good job
7/11/2024
Dennis R. VERIFIED CUSTOMER
Great job!
7/11/2024
Anthony D. VERIFIED CUSTOMER
Your welcome
7/10/2024
David M. VERIFIED CUSTOMER
Mr. Skidmore was very polite. He explained what needed to be replaced .
7/10/2024
Ellen H. VERIFIED CUSTOMER
Thank you
7/10/2024
Catherine G. VERIFIED CUSTOMER
I appreciate Dean's helpfulness in answering my questions.
7/10/2024
Ron P. VERIFIED CUSTOMER
Thanks
7/9/2024
Eric G. VERIFIED CUSTOMER
Your prices are getting too high
7/8/2024
Pam V. VERIFIED CUSTOMER
Customer service and work done on my vehicle is always top notch.
7/4/2024
Joshua T. VERIFIED CUSTOMER
I did not expect my car to be seen till after the holiday, so I was pleasantly surprised when service was complete the next morning.
7/4/2024
Chris C. VERIFIED CUSTOMER
Great customer service very pleased
7/4/2024
Carol D. VERIFIED CUSTOMER
Thank you
7/3/2024
Deryla D. VERIFIED CUSTOMER
It was a BUSY Day there but I got in and out with no hiccups.
7/3/2024
Bert M. VERIFIED CUSTOMER
Well done and on time. Very professional and friendly service. Appreciate everyone going the extra mile. Bert M
7/3/2024
Tammie L. VERIFIED CUSTOMER
Unfortunately I can’t afford for your dealership to service my car other than an oil change. I’ll be going to OKC for anything other than that.
6/29/2024
Trenton P. VERIFIED CUSTOMER
Brought my Highlander in for an oil change with no appointment and they were polite and worked it in in a timely manner.