Gerardo was exceptional in customer service. As with all your service techs, he showed an appreciation for me bringing my vehicle to the dealership for my service needs.
12/17/2024
Tara W. VERIFIED CUSTOMER
Jesse did a great job answering all my questions regarding the transmission going out on my 2015 RX 350. He was calm explaining the problem to me and then to me and my boyfriend again.
12/16/2024
Edward H. VERIFIED CUSTOMER
Great prompt service and attitude ????
12/15/2024
Mark D. VERIFIED CUSTOMER
Great job !
12/14/2024
David H. VERIFIED CUSTOMER
Very well done! It's is unfortunate we are selling the jeep but my daughter who drives it is going to Australia to play Professional Soccer. We did purchase the jeep from your lot and have always been very happy with this location.
12/14/2024
Travis H. VERIFIED CUSTOMER
Everyone is always very nice and they go out of their way to accommodate you.
12/14/2024
Francis P. VERIFIED CUSTOMER
Adi is a real asset to the Lexus dealership ….
12/14/2024
James O. VERIFIED CUSTOMER
Gerardo Becerra was who assisted me with a tire that had a screw in it. He determined it was under warranty. He ordered the tire and put me in a loaner. It was easy peasy. Gerardo is the BEST. He was extremely busy and seemed to handle several customers at the same time.
Jim O’Brien
12/14/2024
Suzanne M. VERIFIED CUSTOMER
Very nice gentleman
12/14/2024
Roger K. VERIFIED CUSTOMER
We have always been pleased with the service department staff and overall customer service. Cory exemplify’s what CS is and should be at Lexus of Omaha. The best.
12/14/2024
Latessa R. VERIFIED CUSTOMER
Gerardo provides exceptional customer service and he communicated with me every step of the way.
12/14/2024
Jean M. VERIFIED CUSTOMER
Excellent service!
12/14/2024
Nancy W. VERIFIED CUSTOMER
I don’t do surveys but will tell you that I have owned at least 5 Lexus in the last 30 years and I have always been happy with Lexus service. I guess that is one of many reasons I buy a Lexus.
12/14/2024
Thomas K. VERIFIED CUSTOMER
Exceptional service
12/14/2024
Patricia H. VERIFIED CUSTOMER
Service was great , speedy and he was very informative of the process
12/14/2024
Mary W. VERIFIED CUSTOMER
Jessie was kind enough to explain what the Complimentary Software Update meant. I wasn’t aware there was a recall for the check engine light.
12/13/2024
Josh D. VERIFIED CUSTOMER
Morgan is an outstanding service advisor! She made the entire process stress-free with her clear communication and professionalism. She kept me updated, answered all my questions, and made sure I was completely satisfied. Morgan is a huge asset to the dealership, and I’ll definitely be back because of her.
12/13/2024
Karen S. VERIFIED CUSTOMER
Morgan was wonderful. I really appreciate the detailed attention to my concerns. And just a very personable person. A great experience.