Lexus of Omaha never fails to deliver a top notch customer experience. Unfortunately, I have one non-Lexus vehicle. Thanks.
12/13/2024
Jill W. VERIFIED CUSTOMER
I’ve been very comfortable with the honesty of your team. I feel like I can ask any question and they’ll find me the answers. Cory personally went above and beyond to be sure I understood what was happening to my car. He also reunited me with my iPad, which was left behind!
12/13/2024
Robert C. VERIFIED CUSTOMER
Excellent service, done on time, questions answered and very professional staff. Thanks
12/13/2024
Kevin O. VERIFIED CUSTOMER
Cory answered all my questions and was quite confident in doing a great job
12/13/2024
Von C. VERIFIED CUSTOMER
I appreciate the courtesy that I received, and that everything was done in a timely matter.
12/12/2024
Tom K. VERIFIED CUSTOMER
Cory is a very nice man Took great care of me and my vehicle
12/12/2024
Gail S. VERIFIED CUSTOMER
You guys are awesome. I’m so glad I have a Lexus!!!!
12/12/2024
Susan B. VERIFIED CUSTOMER
They were very attentive to my service needed when trying to hook up my Apple Car plan. They tried everything and couldn’t get it to hook up but thank you for your service and time for trying. I will be in touch with Apple regarding the problem.
12/12/2024
Amy S. VERIFIED CUSTOMER
Nick did a great job and provided excellent customer service! Very impressed!
12/12/2024
Sharon S. VERIFIED CUSTOMER
Always professional and courteous service. Also, I was always kept informed.
12/12/2024
Jon C. VERIFIED CUSTOMER
Nick was great
12/12/2024
Rocky S. VERIFIED CUSTOMER
Service is perfect!
12/12/2024
Jack J. VERIFIED CUSTOMER
Fast service, courteous represenative,
Excellent as always.
12/12/2024
John M. VERIFIED CUSTOMER
Yes
12/12/2024
Cherice W. VERIFIED CUSTOMER
Completely satisfied.
12/11/2024
Manuel Q. VERIFIED CUSTOMER
Morgan was very professional and organized. Made the service event pleasant and met Lexus-level experience.
12/11/2024
Petrea C. VERIFIED CUSTOMER
I trust you with my vehicle.
12/11/2024
Ron G. VERIFIED CUSTOMER
Jessie is great but I was not pleased with the condition of my car after the service. There was grease inside the car on the door, dash , arm rest, and seats. The car was washed but not dried fully. The interior was dirtier than when I brought it in. I was not aware that I needed to bring in a piece of the key for the second key so I anticipate that will mean another trip to Omaha from Fremont. I have always been impressed with your service department but today’s experience did not meet expectation.
Ron G
12/11/2024
Beth Ann. VERIFIED CUSTOMER
Jessie was helpful with my concerns about communication of pricing and insurance coverage on my windshield replacement.
12/11/2024
Mari T. VERIFIED CUSTOMER
The customer service was fantastic, as always!! Everyone was very polite & extremely helpful. The Lexus dealership runs like a well-oiled machine. It's hands-down the best service I've received anywhere.