Lexus of Omaha Auto Repair Service

Always great service

Completely satisfied ....Very good job for Nicholas.Berg

Nicholas took extra time to show me what I might be doing wrong on situation I am having with/ car!

Corey did a great job

We were treated with kindness and respect from the time we arrived until we left. Appreciated all they did for us and the information that was passed on about when to have my vehicle serviced. Thank you

Good job

Service was excellent as usual! Never takes as long as stated. I have never owned another car where the dealer has helped us maintain it in great shape.

Cory is the best. He always takes the time to go over items on the invoice and the recommendations for items that either need immediate attention or should be on my radar for near future updates or repairs. Even though I drive 4 hours each way for service appointments, I always leave the dealership feeling it he drive has been worth it.

Cory was very nice to work with. He explained completely what was going on with my car. I left the dealership satisfied.

I always find the staff friendly and helpful A great Lexus dealership

After three different visits in for service, finally all that was originally supposed to happen with the car, happened. For the first visit, my husband called to get an oil change and listed some issues with the HUD. Whether he forgot to say oil change( which I doubt because the car kept reading that an oil change was coming due) or not I’m not sure but, while the car was in for service, I called and talked to another service rep to ask them if it would be possible to add on front window tinting. He said that was no problem and it would be done. When we got the car back, the front windows were not tinted and the oil change had not been done. I called back to let them know, and another appointment was made. For the second appointment, the service and windows were tinted, but apparently the passenger side door was not connected back correctly and the next day when I tried to get out of the car, I could not. So now on appointment number three, the passenger side door was reconnected correctly, and all is good. This whole situation seemed like a lot of extra appointments and miles added onto my car for mishaps and incomplete work. As we have another Lexus, we have worked with this dealership and service department before. We have never had any unsatisfactory issues previously. We are hoping this is just one big, time consuming fluke.

Always great service

Nick Berg is the ONLY reason I come to this business. After my experience in buying my 6th vehicle from this business I will NEVER buy a vehicle from Lexus of Omaha again.

Your service folks are very good and they finished the job on time. Will service my Mercedes in the future at Lexus! Hannah

Everything was perfect

Thank you for your communication during the service and taking great care me and my vehicle!

Cory was professional and competent- as always!

The experience Gerardo was great as always. Thanks again.

Very helpful and fair too

Service department is top notch.