I’m always completely satisfied with the service I receive at Lexus of Omaha. Everyone is very professional and friendly!
11/14/2024
Keith V. VERIFIED CUSTOMER
Everything went well
11/14/2024
Thomas B. VERIFIED CUSTOMER
Service experience is always the best - professional, courteous and efficient.
11/14/2024
Gregory L. VERIFIED CUSTOMER
The Service staff is always exceptional. Knowledgeable & professional.
11/14/2024
Crhis H. VERIFIED CUSTOMER
Jessie was great.
11/14/2024
Amanda T. VERIFIED CUSTOMER
Best customer service. Nice people. Great result.
11/14/2024
Matthew E. VERIFIED CUSTOMER
Quick appointment, Nick is helpful and efficient. Thank you.
11/14/2024
Victor A. VERIFIED CUSTOMER
Job done on time
11/14/2024
Donald B. VERIFIED CUSTOMER
Cory always take wonderful care of us & our car
11/14/2024
Robert K. VERIFIED CUSTOMER
Michael picked up my car and left me with a loaner. He was fantastic. Great communication, punctual and friendly. Great guy.
11/14/2024
Robert M. VERIFIED CUSTOMER
Lexus of Omaha is the only place I will take any of my vehicles whether they are a Lexus or not
11/14/2024
Brian K. VERIFIED CUSTOMER
I have dealt with Cory on multiple occasions and was outstanding every time. Cory kept in touch with me and explained everything to me throughout the process. He answered all of my questions and was very professional with me. I’ve had nothing but A+ servicing with all three of my Lexus vehicles. It keeps me and my family coming back. Thank you, Brian K
11/14/2024
Kenneth D. VERIFIED CUSTOMER
Thank you Morgan!
11/14/2024
Lynn S. VERIFIED CUSTOMER
The issue with a rattle in the vehicle took almost 4 business days to figure out. Then when I got the vehicle home, I realized the time was off on the display and my Sirius XM wasn’t working. Morgan did coordinate a driver to pick up my vehicle and bring it back to the shop to fix it. Just wasn’t a positive experience. Morgan was helpful but the overall experience wasn’t a good one.
11/13/2024
Linda P. VERIFIED CUSTOMER
It wasn’t as customer friendly as it was with the dealer here in Florida where I bought it.
11/13/2024
Stacie A. VERIFIED CUSTOMER
The customer service is always great. Very transparent communication. Appreciate it!
11/13/2024
Estela A. VERIFIED CUSTOMER
I had I grate experience, and they explained what i needed to know, thank you ????
11/13/2024
Greg S. VERIFIED CUSTOMER
Nick always provides top notch service.
11/13/2024
Patricia R. VERIFIED CUSTOMER
The team that assist me today was fantastic
I love my Lexis team. Thank you all amazing team
11/13/2024
Brianna G. VERIFIED CUSTOMER
I originally came in for a car wash, which I have many times. When I left, I noticed some mess inside the car and that also my necklace was missing. I realized the interior had been over-sprayed from the wash and there were rocks and dirt inside. I also found the necklace buried in my cupholder - broken. So I went back and talked with a tech and Will, the manager. Will apologized many times and offered to have the car fully detailed and the cost of the necklace reimbursed. They got me in a loaner and called at the end of the day. The vehicle was clean and smelled great. I really appreciate the work they did to make up for this issue, and I am fully satisfied with the resolution. I hope you guys can use this incident to retrain on a few things, especially coming forward if something is broken while a car is being serviced. Thank you.