We were in a very unfortunate situation and your staff handled it with great care from our call for help, to the gentleman we spoke to on the phone, the service tech that got the car started and drove to Lexus-making sure we could follow. Morgan was wonderful in explaining things and had us back on the road within an hour. Superb service from everyone.
Thank you.
10/18/2024
Laura R. VERIFIED CUSTOMER
He was very helpful and professional. I felt confident he knew how to answer my question.
10/18/2024
Akanksha B. VERIFIED CUSTOMER
Always a wonderful experience!
10/18/2024
Teresa L. VERIFIED CUSTOMER
It was pleasant and efficient!
10/17/2024
Rhonda M. VERIFIED CUSTOMER
I went out to start my Lexus and go to a physical therapy appt. and a luncheon. It wouldn’t start and I think every blinking warning light came on. I called Lexus of Omaha Service Department. They sent a vehicle and started my car and lead me to the Lexus Dealership. I pulled in and they were very busy but they got my car in and all I needed was a new battery. But I was in and out in no time. I will alway trust Lexus with service and care of my 2017 Lexus. They are my first call and I trust them with my vehicle always! Thank you for helping me and taking care of my Lexus when I need it.
10/17/2024
Joseph T. VERIFIED CUSTOMER
I am very satisfied with the service of the Lexus Omaha car team.
10/17/2024
Mike L. VERIFIED CUSTOMER
Helpful staff. Made a difficult situation a pleasure. Morgan above and beyond to get my car serviced
10/17/2024
Sheila L. VERIFIED CUSTOMER
Nick was above and beyond with customer service!
Appreciated! Thank you Lexus of Omaha!
10/17/2024
Wolf D. VERIFIED CUSTOMER
Thanks for providing a loaner car while my car was being repaired. One note, when driving a loaner vehicle, advertising Lexus of Omaha on the side and a vehicle number can be perceived by others (myself included) that Lexus is less reliable, where customers need to use a rental car. Hope that makes sense.
10/17/2024
Shirley B. VERIFIED CUSTOMER
Cory in Service gave excellent service. Very kind, took care of
Service. Both men who delivered, returned my Lexus did
outstanding. With having three Lexus. This Best!
10/17/2024
Oncology Hematology. VERIFIED CUSTOMER
Great communication throughout
10/17/2024
Penelope K. VERIFIED CUSTOMER
Yes very pleased
10/16/2024
Richard M. VERIFIED CUSTOMER
Great job and thanks!
10/16/2024
Richard C. VERIFIED CUSTOMER
Took longer than I was told to expect about 90 minutes. I would have used your pick up service
10/16/2024
Alan E. VERIFIED CUSTOMER
Great service
10/16/2024
Claire L. VERIFIED CUSTOMER
Always appreciate coming to Lexus the customer service is exceptional.