Lexus of Omaha Auto Repair Service

I feel there’s multiple parts to that question so it was hard to answer/Yes, or no/ so I choose no. So I was able to leave some feedback.. I did appreciate their help with what I came in there for which was for a little update and new wipers. And I do appreciate how they check other things while it is in such as tires.. however that’s one reason I left Volvo was because they always try to sell you something and I hated that. With that being said, I was trying to be sold new tires, which I understand. I need new tires but I wish they would just tell me that and that’s all. He understands and takes care of so I can discuss it with him rather than try to purchase by October 31 and paid for because of a special that you were running.. I would appreciate next time just to say hey we checked your tires. Here’s where they are just a heads up and I will discuss further with my husband rather than sit there and waste the guys time to try to sell me something I don’t like that at all. Just especially being a female in there and not understanding everything they’re throwing at you. I always will discuss with my husband prior. Again, I appreciate their diligence in checking my tires, but every time I come in, I do not want to be sold something or try to be sold something such as Volvo.

You guys are why I buy Lexi. The service is outstanding!

I had a rattle in the door of a RX 350 that I had purchased at a different dealership. Cory found the issue and shared that a piece of my door assembly had broken. Even though my car was outside my warranty by a month, he said they would provide the replacement as a complimentary service free of charge. I’m very thankful for the exceptional service I have good at this visit and previously. Thanks for going above and beyond for me!!

So amazing very informative! Very nice! Great job today!

Cory is amazing. Service adviser of the century, love him

Made it a pleasant experience. Thank you.

Drove in without an appointment hoping I could get my oil changed. This service department not only got me in but also got me out in a timely manner. Omaha’s service department is second to none.

Nice work

He is always professional and answer myall my questions. He works very hard to provide the service I need.I'm completely satisfied when I leave the dealership.

Enjoyed and appreciated working with Morgan

Gerardo is my guy! He truly makes me feel comfortable when it comes to car stuff as a female. He always ensures that his clients are his top priorty.

Quick. Courteous service.

Adi was very professional and answered my question.

Went smoothly, no issues.

Great service and the employee that took care of me was excellent

He did a great job explaining everything that was done and recommend follow up.

I couldn't be happier with the polishing and cleaning of my car. I'll never eat another French fry in my clean car. HA

Best customer service! Cory takes the time to explain issues. And makes sure I’m satisfied. Give him an A+

World class... you know the rest!

Very smooth process with great communication and follow up