Morgan did great job.She seems knowledgeable and customer oriented person. I wish we see more like her in this facility. Thanks
10/9/2024
Diana S. VERIFIED CUSTOMER
All was done well, and everyone was professional and very nice!
10/9/2024
Vang T. VERIFIED CUSTOMER
Very good
10/9/2024
Martin P. VERIFIED CUSTOMER
Awesome as always
10/9/2024
R K. VERIFIED CUSTOMER
Jesse was very friendly and helpful. I was glad to book additional services with him knowing my vehicle would be in good hands.
10/8/2024
Thomas D. VERIFIED CUSTOMER
Jesse did a great job on communicating with me about the service for my vehicle. Since there was an update needed, and it would take longer than expected, he arranged for a loaner for me so I wouldn’t miss any work time. I really appreciated that!! Thank You
10/8/2024
Marcia B. VERIFIED CUSTOMER
Best customer service!!!!!
10/8/2024
James A. VERIFIED CUSTOMER
Your service department is amazing
10/8/2024
Barbara R. VERIFIED CUSTOMER
All services were completed in a timely manner.
10/8/2024
Ron S. VERIFIED CUSTOMER
Our repair was unsolicited, yet we are incredibly grateful for the honesty of Lexus. Customer service was top-notch at every touch point. Lexus quality shines in both vehicle and service. Well done - we are your newest Lexus brand ambassadors and will look to Lexus as our first option for a new vehicle. Cheers to a job well done!
10/8/2024
Cinthia S. VERIFIED CUSTOMER
No idea who Will is
10/8/2024
Terry M. VERIFIED CUSTOMER
Had the alignment checked. Beings everyone knows that the IS has camber issues that wear tires out prematurely at a negative camber. You should at least at the customer's request set these at zero camber to help longevity of the tires. 80k mile tires should last longer than 15k miles. Totally 100% disappointed that something has not been done about this!!! Read the reviews of IS tire wear!!! It's not a RACE car!!
10/8/2024
Alice L. VERIFIED CUSTOMER
Jesse is always a pleasure to work with.
10/8/2024
Mary A. VERIFIED CUSTOMER
Thanks Jesse!
Quality customer service with kindness always!
10/8/2024
Phillip S. VERIFIED CUSTOMER
Thank you for excellent service
10/8/2024
Nancy M. VERIFIED CUSTOMER
Great service and communication!
10/8/2024
Amy J. VERIFIED CUSTOMER
Nick does an excellent job drilling down to the root of the inquiry rather than a surface level exploration. He is very forthright and clear in his explanations. He did a great job
10/7/2024
Robert H. VERIFIED CUSTOMER
Everything went smooth. He was apologetic about my wait time but it didn’t really take that long.
Thanks
10/7/2024
Janette I. VERIFIED CUSTOMER
Absolutely I’m so happy with the last service I got