The customer service was excellent as always! Gerardo is engaging, extremely knowledgeable and great to work with.
9/22/2024
Mary D. VERIFIED CUSTOMER
Helpful and prompt - thank you
9/22/2024
Khalil G. VERIFIED CUSTOMER
It has always been pleasure on each and every visit at Lexus Omaha
Keep it up
9/22/2024
Raymond F. VERIFIED CUSTOMER
Sheila was pleased with the service received along with an explanation of the current status of the ES350 and recommendations. As always we appreciate the good service we receive at Lexus.
9/21/2024
Shane P. VERIFIED CUSTOMER
Jesse was great to work with, kept in communication via text, which was convenient. Made recommendations for tires that I trusted. All around enjoyable experience.
9/21/2024
Vincent T. VERIFIED CUSTOMER
Great job to far!
9/21/2024
Rodney H. VERIFIED CUSTOMER
Polite and prompt seevice!
9/21/2024
James L. VERIFIED CUSTOMER
Nick is the best!
9/21/2024
Juliana M. VERIFIED CUSTOMER
Great job and happy to know prior to service what it might cost.
9/21/2024
Patricia P. VERIFIED CUSTOMER
Great service!
9/21/2024
Tara E. VERIFIED CUSTOMER
Morgan was very thorough and professional. I was very pleased with the service to my vehicle and definitely buying from Lexus of Omaha again. Thank you.
9/21/2024
Frederick W. VERIFIED CUSTOMER
Great job! Thanks
9/21/2024
Robert P. VERIFIED CUSTOMER
Not getting back with us when car was finished and not being to tell us anything about the results I don’t think she was in control of the car. I think there were to many people involbed and no one can tell us what they found
9/20/2024
Ellen C. VERIFIED CUSTOMER
Jesse was very helpful in explaining what additional services were needed on the vehicle and why we needed them. A job well done!
9/20/2024
Robert D. VERIFIED CUSTOMER
I wish you would dramatically lower your service costs. Labor rate and parts cost.
9/20/2024
Christine D. VERIFIED CUSTOMER
Always treated so well at Lexus dealership!
9/20/2024
Kathleen J. VERIFIED CUSTOMER
Gerardo was awesome! Explained the tire situation, friendly, great smile and loved his attitude! Your service department is the reason I keep buying Lexus! Your service department gets 5 stars every visit! Thank you!!
9/20/2024
Kathleen H. VERIFIED CUSTOMER
You guys are so nice and patient… when questions are asked about the IT stuff or just general info about the vehicle. I so appreciate that you pick up my Lexus for service but when you bring me a new one of the same kind you get me to think I should upgrade. Ha! Clever marketing.
I’ve told all my friends that they don’t need to go to the cities when Omaha is so much closer and that they are honest and professional. I’ve bought my last 3 Lexus suvs from you and plan on continue to do so in the future.
9/20/2024
Cathryn N. VERIFIED CUSTOMER
Nick was amazing to work with he got our car in on time and out quicker then anticipated. I literally spent 10 minutes or less dropping the car off and get a loaner to drive. It was the same when I picked it up. These guys could right the manual on customer service.