Gerardo was amazing to work with! He solved my AC issue the minute I pulled into the service garage! In addition, he was so nice and it was obvious he was dedicated to making sure I had the best experience for my scheduled service! I appreciate Gerardo and Lexus! I always tell people I will never buy a car anywhere else because of the great service! Well done, again!
8/2/2024
Kathleen M. VERIFIED CUSTOMER
Always great professional customer service!!
8/2/2024
Natasha R. VERIFIED CUSTOMER
The team went above and beyond to explore what was going on with our vehicle and they updated us along the way. It was evident they spent a lot of time to figure it out. Truly appreciate them.
8/2/2024
Galen M. VERIFIED CUSTOMER
Great service.
8/2/2024
Mary M. VERIFIED CUSTOMER
Very professional service coordinator!
8/2/2024
Marvin D. VERIFIED CUSTOMER
Great job! Thank you.
8/1/2024
Lowell L. VERIFIED CUSTOMER
Good job done in a timely manner. What more could one ask?
8/1/2024
Gale G. VERIFIED CUSTOMER
Loaner car very poor
8/1/2024
Matt L. VERIFIED CUSTOMER
Thanks, Morgan! So appreciate you and all the help!
8/1/2024
Blaine W. VERIFIED CUSTOMER
Jesse was absolutely fantastic! He showed a high level of professionalism and efficiency.
I am extremely impressed with the service I received.
8/1/2024
Dianne J. VERIFIED CUSTOMER
Gerardo is wonderful! He understands the vehicle and always takes the time to explain what is going to be done.
8/1/2024
Peggy S. VERIFIED CUSTOMER
Gerardo was very professional and took excellent care of my car. He even fixed the driver seat, release problem that I have had for a couple of months. Additionally He went over a few bells and whistles with me that I needed to review.. I am always pleased with the service that I received at Lexus of Omaha. Thank you!l
8/1/2024
Joseph B. VERIFIED CUSTOMER
Gerardo kept me informed every step of the way. Great job!
7/31/2024
Kenneth A. VERIFIED CUSTOMER
The Lexus Service Team does an awesome job.
7/31/2024
Gerald R. VERIFIED CUSTOMER
Forgot to reset the service soon button
7/31/2024
Thomas B. VERIFIED CUSTOMER
Great service experience every time. It is why we love Lexus of Omaha!
7/31/2024
Nancy C. VERIFIED CUSTOMER
I thought my service experience was excellent ! I especially liked what a wonderful job the service team did on cleaning my car! They spent extra time to make sure my windshield was clean inside and out!
7/31/2024
Patrick C. VERIFIED CUSTOMER
Nick is always very polite and welcoming , but I have a 2023 car that still only has one key- and a continuing promise that another is coming - Nick says he ordered it and touch up paint serval services ago but can’t seem to get any results - come on - it’s a scrape on one bumper ( of course if I paid $750 the repair department would miraculously be able to come up with the paint! I’ve owned over 15 Lexus cars - this very likely will be my last ( Mercedes is looking better all the time.
7/31/2024
Val K. VERIFIED CUSTOMER
Thank you for the quick response to our tire issue. It's wonderful to know that I could be seen immediately and have the tire fixed.