Excellent service here. Special touches are appreciated!
7/11/2024
Marjorie W. VERIFIED CUSTOMER
I came in to have my "Check Engine" warning light checked, and Adi was very helpful and efficient in having the problem addressed and rectified. He is always so courteous and professional that I trust his judgment and appreciate the confidence that gives me.
7/11/2024
Diane R. VERIFIED CUSTOMER
Geraldo is always helpful and very professional. We are always happy with the wonderful customer service we get from Lexus. We’ve come to appreciate this type of service so much. Keep up the good work!
7/11/2024
Suzanne M. VERIFIED CUSTOMER
Great as usual
7/11/2024
Robert W. VERIFIED CUSTOMER
Please don’t send text messages at 7:00 am, that’s too early!
7/11/2024
Kent H. VERIFIED CUSTOMER
We are extremely pleased with the professional attention to our concerns that is provided by the Lexus team and especially Nick. We trust our safety and care of our vehicles to this team. Nick works intently to understand who we are and how to serve our specific concerns and needs. This is top level customer service. Thank you! You are tremendously appreciated .
Kent H
7/11/2024
John K. VERIFIED CUSTOMER
I was an unexpected appointment given my vehicle would not start. Cory got me in, replaced the battery, found two nails in a tire, and did the upcoming maintenance even though I was a “walk in.” He is always friendly and courteous and does a great job of explaining what needs to be done and what it will cost. He’s been at Lexus a long time and really does a great job of representing a great dealership.
7/11/2024
Steve L. VERIFIED CUSTOMER
As always the people were great and the service was excellent.
7/11/2024
Alliance Real. VERIFIED CUSTOMER
Gerardo is very friendly and helpful. Thanks
7/11/2024
Walter H. VERIFIED CUSTOMER
Gerardo makes all the difference in complementing the great service????????????
7/11/2024
Lisa C. VERIFIED CUSTOMER
Morgan showed me the iPad pictures of the issues of body work and the undercarriage of my car. I was totally impressed with her. Another Lexus owner was sitting by the iPad and I told her look at this and Morgan showed her her car. GREAT CUSTOMER SERVICE!
7/11/2024
Jae H. VERIFIED CUSTOMER
You did excellent job Cory.
7/10/2024
Tracy W. VERIFIED CUSTOMER
Morgan was super sweet. Efficient and personable.
7/10/2024
Nicole T. VERIFIED CUSTOMER
Cory took the extra time to answer all my questions and explain things throughly. He also helped me change my display and showed me a few things about the vehicle I didn’t know.
7/10/2024
Kathleen M. VERIFIED CUSTOMER
The woman who checked me in was very knowledgeable and I appreciated she answered all my questions.
7/10/2024
Dipendra B. VERIFIED CUSTOMER
I don't know the name of my service advisor. Some of the things she mentioned didn't make sense to me. She said she would talk to the mechanics and get back to me, but she never did. I rarely drive my car, and it's always in the garage with the battery tender I bought from Lexus, yet the battery keeps dying every two years. She asked me to disconnect the battery from the car if I'm not driving it much. My question is, why did you sell me a battery tender in the first place?
7/10/2024
Sharon S. VERIFIED CUSTOMER
Everyone is always so friendly and helpful
7/10/2024
Ellen G. VERIFIED CUSTOMER
Morgan is very professional, answered all my questions about the new Lexus. I trust her, she is smart and in a man’s profession, she rises to the top!