Aldi is professional and personable, grateful for his service!
2/14/2025
Christopher N. VERIFIED CUSTOMER
Very happy with service
2/14/2025
Jimmie R. VERIFIED CUSTOMER
Hospitality fast service
2/13/2025
Craig M. VERIFIED CUSTOMER
No issues with Jessie
2/13/2025
James H. VERIFIED CUSTOMER
Great service
2/13/2025
Brian K. VERIFIED CUSTOMER
Nothing at this time. Always top notch service. Main reason I stick with Lexus.
2/13/2025
Mary F. VERIFIED CUSTOMER
Nick always does a fabulous job!! We appreciate his professionalism and integrity.
2/13/2025
Russell V. VERIFIED CUSTOMER
A plus service department!!
2/13/2025
Jill G. VERIFIED CUSTOMER
There was a little communication breakdown with lunch breaks and letting me know that there was not an oil filter at Lexus for my vehicle as I was waiting in the break room for an hour and half for a scheduled oil change. I was happy with Jessie coming in, in the middle of it. He was not the one that checked me in but his name was assigned to my ticket while at lunch. He provided me with a vehicle to drive so I could return to work until my vehicle was finished. The assistant that was working in the drive through at the time, I failed to ask him his name but he was extremely helpful with getting me who I needed. So to the two of them I would like to say yes a job well done.
Note: I believe when a service writer that checks you in is leaving while you are there waiting they should fill you in before leaving for lunch and adding someone else to your ticket. I honestly was not happy with this person, she seamed rushed also, the assistant was the only person that really acknowledged me. Everyone else was not very friendly.
2/12/2025
Dehlia L. VERIFIED CUSTOMER
Nick has always provided excellent customer service. He is knowledgeable and strives to meet the needs of vehicle maintenance with transparency and honest recommendations.
2/12/2025
Nicki O. VERIFIED CUSTOMER
Adi's professionalism and the thorough work performed by the service department is greatly appreciated. Not only are the vehicles exceptional but the Lexus of Omaha dealership has always provided me with outstanding service.
2/12/2025
Vicki H. VERIFIED CUSTOMER
He was great, found the problem yesterday. Ordered parts, called this morning and an hour later I was out the door
2/12/2025
Garret G. VERIFIED CUSTOMER
Service was exceptional as usual
2/12/2025
Thomas W. VERIFIED CUSTOMER
Went to checkout a tire and make a service appointment and the young man got me lined up with a tech so ldid not need to come back. Good service
2/12/2025
Larry L. VERIFIED CUSTOMER
Thanks for the help Cory
2/11/2025
Christine D. VERIFIED CUSTOMER
Jessie has been great to work with. Clear communication and helpful with any questions I have.
2/11/2025
Vicki H. VERIFIED CUSTOMER
I had many concerns with my car when I came in. He listened and made sure all my questions were answered. He gave me choices to what to do, and with his explanations, i made confident decisions..
2/11/2025
Janet F. VERIFIED CUSTOMER
Very happy with the way I was treated Glad I got a Lexus and not a Mercedes I know it is the same owner I had a cls 550 was not a bud happy with the service there Lexus has been the best
Thanks
2/11/2025
Eric W. VERIFIED CUSTOMER
I love the staff at LoO
2/9/2025
Nichelle G. VERIFIED CUSTOMER
Nicholas is always consistently wonderful as are the drivers, greeters, other service and phone teams. Your entireteam makes vehicle service events less painful.