Charlie Vue is great to work with and communicates well. I appreciate that he takes the time to answer my questions and explain things thoroughly.
8/22/2024
John V. VERIFIED CUSTOMER
Bob is great
8/13/2024
Andrew B. VERIFIED CUSTOMER
Bob was very thorough, and explained everything really well.
8/4/2024
Frederick L. VERIFIED CUSTOMER
Marcos provided excellent customer experience.
7/27/2024
Emily D. VERIFIED CUSTOMER
Marcos was great! Kind and professional.
7/24/2024
Sherri G. VERIFIED CUSTOMER
Customers are told the cost up front, staff provide updates, as needed, so that customers have a good sense of other recommendations re: for your car or how much longer their wait will be.
7/24/2024
Nicholas L. VERIFIED CUSTOMER
Marcos was amazing to work with very helpful from scheduling, and when I arrived in explaining everything and making sure I could continue on my day while my vehicle was worked on.
7/24/2024
Gilberto P. VERIFIED CUSTOMER
Marcos did a fantastic job with my service; he knew that I had a bad experience with Honda beforehand and really took care of me this time around. he was clear in his communication of the expectations, and very helpful in providing all the details to satisfy all my questions. If every experience I have at Inver Grove Honda in the future could be fielded by Marcos I would be a VERY happy customer, and I know anyone else would too with the level of service I've seen him provide. He is truly a model employee. Thank you, Marcos!
7/23/2024
Constance K. VERIFIED CUSTOMER
He is very polite & knowledgeable. I was completely satisfied with Derrin Dameral.
7/22/2024
Pam E. VERIFIED CUSTOMER
Brady and the person he was training did a great job assisting me with getting a much needed oil change and tire rotation at the end of the day. Much appreciated!
7/20/2024
Karen W. VERIFIED CUSTOMER
Terry’s communication was overstated and inaccurate. I felt as if I was being taken advantage of. This was my first visit and I am not sure I will be back.
7/19/2024
Junya H. VERIFIED CUSTOMER
My car drives well after the repair. Thanks for the great job!
7/19/2024
Tiffany H. VERIFIED CUSTOMER
Jason is my favorite Honda employee! He always takes care of me and gives great customer service!
7/19/2024
Walter N. VERIFIED CUSTOMER
I was able to get my vehicle serviced despite not having an appointment. She gave me updates and explained what was the issue with the vehicle. She was very understanding.
7/19/2024
Carol H. VERIFIED CUSTOMER
Very easy to speak with. Gave me all the information I needed to know when my car would be done.
7/18/2024
James M. VERIFIED CUSTOMER
Marcos was very friendly, informed me of the entire process and answered all my questions regarding my vehicle maintenance.
7/18/2024
Lauren A. VERIFIED CUSTOMER
very quick and kind staff
7/18/2024
Lynea M. VERIFIED CUSTOMER
We love Terry. He takes care of us
7/18/2024
John U. VERIFIED CUSTOMER
Another great visit! Tim kept me informed and provided a loaner car.
7/18/2024
Jodene V. VERIFIED CUSTOMER
It took over 2 hours for an oil change when I had an appointment. When I called to check on my car it took a hour to get a call back.