Got us in same day and out. Helpful with hanging peice of metal in front of vehicle Gave me several options to fix the problem.
6/8/2024
Connie W. VERIFIED CUSTOMER
Marcos went above and beyond to learn the details of my extended warranty plan. I appreciate his time, his great service and the money I saved. Encause he took the time to verify my plan.
6/8/2024
Paige B. VERIFIED CUSTOMER
Brady is great, as is your greeter.
6/8/2024
Laurie B. VERIFIED CUSTOMER
Always great service and exceptional customer service. Thank you.????
6/8/2024
Fowzia O. VERIFIED CUSTOMER
They did a great job with the inspections of my vehicle and the customer service was great
6/8/2024
Robert R. VERIFIED CUSTOMER
Kris was very helpful and is always willing to go the extra mile. I will enjoy working with him in the future. Thank you, Chris!
6/8/2024
Adam H. VERIFIED CUSTOMER
I always receive excellent service at Inver Grove Honda. Everyone is knowledgeable, and I have never ever once had anyone try to upsell me or recommend a service that was not needed or recommended by Honda. I was just telling my wife today that I wish the service department for our other vehicle, which is not a Honda, was as good as Inver Grove Honda. Thank you, and I appreciate your service.
6/8/2024
Mary S. VERIFIED CUSTOMER
I like personal communication instead of communication through text. Brady was good about that.
6/8/2024
Heyente S. VERIFIED CUSTOMER
Great customer service.
6/7/2024
Caroline W. VERIFIED CUSTOMER
Great service!
6/7/2024
Rachel T. VERIFIED CUSTOMER
I was completely satisfied with the service Katie and the tech provided.
However, I am commenting because I am not a fan of your redesigned service website. It's less useful and looks worse. I can’t choose my service advisor anymore. We’ve been bringing our vehicles to you for service for 12 years and our family has purchased 4 cars from you. In that time we have developed strong relationships with a few of your service advisors (Terry and Katie in particular). Now all I can do is add a comment when scheduling and hope one of them is there when I drop off my car. Also, instead of instantly getting confirmation email and text messages, there’s a delay. And the email used to give me a calendar invite. On top of that, choosing service-minder based services no longer works. The car said A136. I used to be able to choose A136 when booking my appointment. Not anymore.
I don’t really care that the website looks worse, and I wouldn’t have said anything if that’s all that had changed. But given the significant loss of functionality, I wanted to make sure you knew.
Thanks
6/7/2024
Julie L. VERIFIED CUSTOMER
Tim Larsen was very pleasant to work with. Very nice young man. Good customer service skills.
6/7/2024
Nik S. VERIFIED CUSTOMER
Brady is the best! I knew that I could trust him with my car. I have a very picky wife and there were absolutely no problems at this location so looks like this is our new spot. Thanks Brady Pask
6/7/2024
Kristine B. VERIFIED CUSTOMER
I was in a real panic with unexpected repairs the night before a business trip. Charlie was very reassuring as to my urgent car repairs. He arranged a rental for my work trip in a CRV which I was accustom to driving to reduce my anxiety. Great communication throughout the process.
Would recommend Inver Grove Honda and Charlie especially!
6/7/2024
Michael G. VERIFIED CUSTOMER
Kris does an excellent job!
6/7/2024
Kim D. VERIFIED CUSTOMER
Bob and everyone else I worked with were wonderful.
6/7/2024
Dennis C. VERIFIED CUSTOMER
Kris was great in finding discounts and setting me up with a free loaner car. Thanks
6/7/2024
Gary G. VERIFIED CUSTOMER
Jason was very professional and took time to answer all my questions. He kept me updated on the progress of my vehicle and went the extra mile to make sure everything was taken care of and done right. Thank you Jason!
6/7/2024
Phyllis R. VERIFIED CUSTOMER
Service was excellent, but I was shocked at the cost of an oil change. I had other charges, but it appears the oil change itself was around $85.
6/7/2024
Hannah P. VERIFIED CUSTOMER
Brady was awesome. The service was fast and everyone was very friendly! Very impressed overall!!