On the whole, things were good, but it took an extremely long time. I was there almost 2 hrs. Many people who came in after me left earlier. All I had done was an oil change & tire rotation. Also I'm anxious to get the recall done due to a lot of traveling coming up. I hope that happens soon.
7/17/2024
Rylee H. VERIFIED CUSTOMER
Marcos was absolutely amazing to work with! Very communicative about process and going over everything once my vehicle was completed.
7/17/2024
Brad L. VERIFIED CUSTOMER
Bob was very helpful at explaining to me what maintenance was needed for my car without being too pushy about getting it done. He was also very helpful with pointing out some safety issues with a steering wheel sticker I had and recommended I take it off for my safety. He got me in and out of there quick as possible and was very kind and friendly. Thanks Bob !!
7/17/2024
Priscilla D. VERIFIED CUSTOMER
We had a great experience at Inver Grove Honda as always!
7/17/2024
Kristopher P. VERIFIED CUSTOMER
He was awesome and efficient!
7/17/2024
Edward G. VERIFIED CUSTOMER
Obtained the information i was looking for at the booking desk. Met time promised.
7/17/2024
Richard B. VERIFIED CUSTOMER
Fast efficient service
7/17/2024
Richard T. VERIFIED CUSTOMER
I called about getting tires and scheduling an appt. I was told everyone was busy but they would call back. I never received a call back. My wife called a reps rep direct dial and left a message twice and never heard back. Finally she called again two days later and was able to schedule but had to wait a week because the tires had to be ordered. I understand the waiting for tires to be ordered but not getting the call backs is frustrating.
7/17/2024
Candice L. VERIFIED CUSTOMER
Great job but I don’t do surveys. Especially at 7:00 AM.
7/17/2024
Nancy K. VERIFIED CUSTOMER
Need more people checking in so you can take people at the time of their appointments, 15 min wait. Also told it would take 1 hour on phone, took nearly 2 hours. Should offer a car if it takes more than 90 min from scheduled appointment time
7/17/2024
Kathryn K. VERIFIED CUSTOMER
great service
7/17/2024
Susan T. VERIFIED CUSTOMER
I greatly appreciate all of the care that my car consistently receives at Inver Grove Honda. Jason was very helpful, and easy to communicate with.
7/17/2024
Jeffrey S. VERIFIED CUSTOMER
Darren is the best advisor!
7/17/2024
Stephen D. VERIFIED CUSTOMER
Bob was kind and helpful
7/17/2024
Melissa S. VERIFIED CUSTOMER
Marcos was warm, welcoming and very professional. I appreciated his timeliness and his positive attitude. I enjoyed working with him very much.
7/17/2024
Kathy U. VERIFIED CUSTOMER
I feel the entire care team at the dealership provides quality service and can be trusted to provide you with the correct inpermission to keep your car maintained and well running
7/17/2024
Jennifer W. VERIFIED CUSTOMER
Polite and timely
7/17/2024
William H. VERIFIED CUSTOMER
Tim Larsen is an exceptional employee and person. He has given me and my family fantastic service for many years! He is one of the main reasons I have been a dedicated customer for so long!