Marcus was personable and explained costs thoroughly.
5/11/2024
Audrey J. VERIFIED CUSTOMER
Terrance Jones is superb. I always request that my Honda gets service with him. He is always friendly and helpful with every concern I have. Always caring and add to that has a wonderful sense of humor. A true asset to Inver Grove Honda. For many years I have felt this way. Please thank him. I really appreciate him and trust him.
5/11/2024
Tim C. VERIFIED CUSTOMER
Marcos was thorough, polite, and helpful.
5/11/2024
Kimberly L. VERIFIED CUSTOMER
Terry was extra helpful in straightening out some inaccuracies with our account information
5/11/2024
Jon S. VERIFIED CUSTOMER
Brady was great to work with. I appreciate the prompt service and communication.
5/11/2024
Betty G. VERIFIED CUSTOMER
Mr Jones was very polite, I answered all our questions was very knowledgeable.
5/11/2024
Helen G. VERIFIED CUSTOMER
he was very helpful excellent customer service!
Thanks Kris!!????
5/11/2024
Pamela K. VERIFIED CUSTOMER
I've been serving my car with you since I purchased at Inver Grove Honda 2015. I am pleased to know that the quality of work is exceptional!!!!!
5/10/2024
Dale J. VERIFIED CUSTOMER
Terry is a great service rep. Kept me informed and made me comfortable with the whole process.
5/10/2024
Larry S. VERIFIED CUSTOMER
Bob is great at his job. Great person and great attention to detail.
5/10/2024
Rajesh A. VERIFIED CUSTOMER
Brady Pask was great. He offered a Loaner vehicle as the wait time was about 3 hours. Thanks.
5/10/2024
Brandon H. VERIFIED CUSTOMER
Overall good experience.
5/10/2024
Shobhan G. VERIFIED CUSTOMER
Job well done. Kudos!!
5/10/2024
Samuel L. VERIFIED CUSTOMER
Charlie was great but the person at the service desk was very unhelpful. When asked about good will policy or discount for my warranty period that was 10 days lapsed she responded with "I have no idea" and made no effort to help me figure out the policy. When I arrived to pick up my vehicle and pay, Charlie, my service representative, was out from their station so I assumed the service desk existed to help customers with these kinds of inquiries, or at least to connect them to someone who could help, but instead was given a dead end.
5/10/2024
Kathy U. VERIFIED CUSTOMER
Bob did an absolutely wonderful job taking care of me today.
He went above and beyond!!!
5/10/2024
Agatha F. VERIFIED CUSTOMER
Jason has always treated me with respect & kindness.
He listens to any issues I need answered.
Thank You Jason Schumacher
Blessings
5/10/2024
Randall F. VERIFIED CUSTOMER
Great job by Katie navigating me thru the process Thanks!!
5/10/2024
Jeff F. VERIFIED CUSTOMER
Liked the service provided. Honda completed what I asked for in a short time. Liked the text service updates.
5/9/2024
Tricia D. VERIFIED CUSTOMER
Tim is a professional that cares about his customers. He can be trusted to go the extra mile.