Jason was a consumate professional. He was able to quickly resolve issues caused by a different dealership and made sure all required work was done while unnecessary work was not. Will be back again.
4/19/2024
Victoria D. VERIFIED CUSTOMER
Bob is fantastic per usual!
4/19/2024
Kathryn F. VERIFIED CUSTOMER
Marcos was great! Kept me informed; he was very thorough with explaining task that needed to be done; excellent service
4/19/2024
Mary L. VERIFIED CUSTOMER
Katie is so awesome to work with.
4/19/2024
Lawrence J. VERIFIED CUSTOMER
Professional Courteous and Efficient
4/19/2024
Jared W. VERIFIED CUSTOMER
Everything was seamless from when we dropped off the car too when we drove out of the garage
4/19/2024
Sally B. VERIFIED CUSTOMER
Brady was very patient with all my tire questions. I don’t spend money easily & I was choosing between Honda & Sam’s Club. I already checked out Sam’s Club & decided my car & tires were better cared for Honda.
4/19/2024
Anne H. VERIFIED CUSTOMER
Jason did his job very professionally. He was very knowledgeable. The time for an oil change and tire rotation was ridiculous. It was 10 minutes shy of two hours.
4/19/2024
Barb G. VERIFIED CUSTOMER
You run a very well oiled operation! Everyone was very friendly.
4/19/2024
Rochelle D. VERIFIED CUSTOMER
Worse experience with a Customer Service Rep ever. No empathy when I was told my “oil change” was going to cost over $1800. This due to an unexpected issue with an air conditioner seal and line??? Not much detail provided. Was given a small Civic without any alternative offered. My elderly mother could not get in and out of the vehicle without help because the car sat so long. Told the repair would take a day because the part had to be couriered from another dealer. Received a call the next day to say it would be an additional because the technician who needed to work on the repair was out. When my vehicle was ready, I received a text. No call from the service representative who was also not there when I picked up the vehicle. Extremely disappointed in my experience.
4/19/2024
Gayle T. VERIFIED CUSTOMER
I
4/19/2024
Jemal A. VERIFIED CUSTOMER
J/A
4/19/2024
David J. VERIFIED CUSTOMER
Good Ivey!
4/19/2024
John F. VERIFIED CUSTOMER
Katie is always professional, friendly, and competent.
4/19/2024
Dawn H. VERIFIED CUSTOMER
Thank you Derrin appreciated your follow up!
4/19/2024
Robert K. VERIFIED CUSTOMER
I don't answer surveys. Inver Grove honda been
The best company I've ever dealt with. I have purchased 3 CRV's and lease 1 from inver Grove Honda, that is proof of my satisfaction. I just hope you always remain a honest company to your customers.