Tim Larson was exceptional! He went above and beyond to listen to my concerns, gain understanding about the additional items on top of the scheduled service. I purchased my vehicle from Luther Hopkins Honda, it had new tires and I put 20,000 miles on the vehicle. The new tires were garbage, low and off the shelf. All wheel drive meant replacement of all four tires with Michelin‘s recommended by Tim at more than $1200. I trusted his recommendation, he was very understanding, patient even when I became frustrated with the need to replace original tires at 20,000 miles, all four requiring replacement. I’ll be back just because of Tim’s exceptional service and demeanor!
7/13/2024
Darrel S. VERIFIED CUSTOMER
Al great treatment Thanks
7/13/2024
Jack P. VERIFIED CUSTOMER
Katie is great. Very helpful and informative on what’s going on with the car, and very friendly!
7/13/2024
Michael T. VERIFIED CUSTOMER
Always a great experience buying cars from them. Fast and easy.
7/13/2024
Keith B. VERIFIED CUSTOMER
Katie was awesome to work with. She made me feel very welcomed and was straight forward with the information she shared about my vehicle. She was trusting. She is the best that I have ever worked with. I will definitely come back to have my vehicle serviced but only if I can work with Katie.
7/13/2024
Sheila J. VERIFIED CUSTOMER
Excellent service.
7/13/2024
Jp G. VERIFIED CUSTOMER
Tim did a great job. Quick, efficient, and did a great job explaining things and got me out of there ahead of schedule. Excellent overall experience due to his assistance.
7/13/2024
Sara C. VERIFIED CUSTOMER
Charlie was very pleasant to work with. Ver kind and knowledgeable . Thank you Charlie
7/13/2024
Shawn C. VERIFIED CUSTOMER
Service tech very friendly and easy going. Made you feel like I was neighborhood friend.
7/13/2024
Wendell J. VERIFIED CUSTOMER
Terry is why I keep coming back
7/13/2024
Darren S. VERIFIED CUSTOMER
Bob did a great job taking care of me.
7/13/2024
Lori N. VERIFIED CUSTOMER
We appreciate the efficient and quality service!
7/13/2024
Jeff B. VERIFIED CUSTOMER
I have been a loyal customer of Inver Grove Honda for at least 15 years. In that time, my favorite service department representative has been TIM LARSON. I heard he was leaving the company. I really hope IGH has done everything they could to keep him. He is thoughtful, professional and courteous.
7/13/2024
Francoise L. VERIFIED CUSTOMER
Bob was very courteous & gave very sound advice when l asked him questions.
7/13/2024
Brian I. VERIFIED CUSTOMER
Great service and atmosphere
7/13/2024
Bill W. VERIFIED CUSTOMER
Terry did a fantastic job keeping me updated.
7/13/2024
Cynthia S. VERIFIED CUSTOMER
Bob was great! He answered my questions to my satisfaction.
7/12/2024
Sara P. VERIFIED CUSTOMER
Marcos was extremely professional and kind. He made sure I was aware of everything that was happening with my vehicle and allowed me to make the appropriate choices for my vehicle. As a woman, I haven't been heard all the time at other automotive companies and it was so nice not to be talked down to or have things "mansplained." Marcos is an a great asset to the IGH team.