Tim goes beyond exceptional customer service. Tim takes the time to explain recommendations in a level of detail that customer can understand. Tim has been my go to service advisor for 4 years now. He is the best.
4/5/2024
Mike J. VERIFIED CUSTOMER
I appreciated the fact that Marcos took the time to ensure that I was aware of the various other maintenance items that needed to be performed. He also made sure I was getting the right spark plugs, and also informed me up front of the estimate. Great guy to work with!
4/5/2024
John W. VERIFIED CUSTOMER
Excellent service as usual
4/5/2024
James B. VERIFIED CUSTOMER
The experience was great. Charlie was very helpful
4/5/2024
April P. VERIFIED CUSTOMER
My daughter drove the vehicle to Rochester and stated that something didn’t feel right. My husband checked the vehicle and found that he could take the lug nuts off with his hand. This is unacceptable and could have had extreme consequences. Where is the checks and balances system when it comes to this type of service. Maybe whoever worked on her car needs to be shadowed or have additional training.
4/5/2024
Jon S. VERIFIED CUSTOMER
Excellent job
4/5/2024
Zach H. VERIFIED CUSTOMER
Good
4/5/2024
Kristin H. VERIFIED CUSTOMER
Thank you for great service
4/5/2024
Susan O. VERIFIED CUSTOMER
I have a high trust w you
I noticed you may overbook yourself as i wondered if mechanic was w my car the whole time
4/5/2024
Katherine R. VERIFIED CUSTOMER
I talked to Kris about the problem with my radio and he patiently talked to me about radios in older cars and the price for inspection. I appreciated his taking extra time to do this.
4/5/2024
Jacob G. VERIFIED CUSTOMER
Nice and friendly
4/5/2024
Mark F. VERIFIED CUSTOMER
We bought our car from you guys and we bring it to you when it needs service. And when we need a new car, you will be our first stop.
4/5/2024
Samantha B. VERIFIED CUSTOMER
Thanks for the prompt updates and help trying out the new system. It's quite efficient! Charlie was kind and made sure that I knew what to do and expect. Thanks once again!
4/5/2024
Meilanny D. VERIFIED CUSTOMER
He suggested the repair back in February, I just got the time to do it today. He is helpful.
4/5/2024
Thomas H. VERIFIED CUSTOMER
Service was perfect. They met me at my car, told me how long my appt would take, reviewed what needed to be done and how much it would cost. A+
4/5/2024
Becky L. VERIFIED CUSTOMER
Jason was professional and seemed to understand I couldn’t afford the services, but best to do before a trip I’m taking. Coupon helped. Thanks, Jason.