Kris Hoffbeck was so helpful and made the process less painful.
3/20/2024
Ann H. VERIFIED CUSTOMER
It would be helpful if people were given a heads-up about the E-mails one will receive while waiting for their car. I wasn't checking E-mail while waiting. I would rather hear directly about the status of my car (which Tim did) so I think the E-mails (of which I received 4 during my 1-hour wait) are unnecessary.
3/20/2024
John K. VERIFIED CUSTOMER
Always prompt, courteous and professional when going to Inver Grove Honda. Thank you.
3/20/2024
Minnesota L. VERIFIED CUSTOMER
Derrin Dameral is a professional for Honda service stuff.
3/20/2024
Lester H. VERIFIED CUSTOMER
Jason was great. He made the process seamless.
3/20/2024
Daniel B. VERIFIED CUSTOMER
Didn’t have an appointment and he got it taken care of within 3hrs - greatly appreciated
3/20/2024
Anne Marie. VERIFIED CUSTOMER
Thank you Jason for taking care of my car needs right away and being flexible with my schedule. I’ve been to your desk previously and you are always very helpful, courteous and you listen to the customer. I always recommend Invergrove Honda because of your service. Thank you!!
3/20/2024
Bridget M. VERIFIED CUSTOMER
I was thankful for the apl so I could authorize forward movement. I waited 15 mins after I authorized in the app and then flagged down another service guy that was helped me. At the end Katie got me a loaner car which was appreciated.
3/20/2024
Todd H. VERIFIED CUSTOMER
Great job Jason - you delivered great service is less time than you told me! Thank you!
3/20/2024
Terry C. VERIFIED CUSTOMER
Excellent service!
3/20/2024
Lee A. VERIFIED CUSTOMER
Katie #1. Great.
3/20/2024
Ann A. VERIFIED CUSTOMER
Tim went above and beyond to get this service done to our satisfaction.
Thx!
3/20/2024
Berton O. VERIFIED CUSTOMER
Incredible customer service. Jason is very knowledgeable and good at his job.
3/20/2024
Mary B. VERIFIED CUSTOMER
Kris was terrific, and everything was done in a timely manner. The waiting area is welcoming and comfortable and I appreciated it. I’ll be back soon. You guys are great.
3/20/2024
Deborah B. VERIFIED CUSTOMER
Terry is great always respectful and knowledgeable. I wouldn’t go to anyone else.
3/20/2024
Chris M. VERIFIED CUSTOMER
Oil Change took 2 hours and 15 minutes. Was generously given the service for free. Excellent customer service. You are overbooking the service department to make more money at the expense of customers. Waiting area was filled the entire time I was there
3/20/2024
Diane F. VERIFIED CUSTOMER
I needed a battery for my car. It was last minute and I didn’t have an appointment. IGH got me in with no problem. I was on my way in about 1/2 hour. EXCELLENT SERVICE! Justin Luhrs was very nice and accommodating.
3/20/2024
Peter A. VERIFIED CUSTOMER
I would’ve appreciated photos of my air filters with your new real time customer update system - that would have been educational
3/19/2024
Bayani R. VERIFIED CUSTOMER
Satisfied for the service of inver grove honda very good
3/19/2024
Zofeyah M. VERIFIED CUSTOMER
My comment for the manufacturer as a loyal Honda customer would be to return the design of the engine to allow complete access to the battery for easy removal and not have anything from the air intake blocking that component. It is the main reason why I have not bought a newer Honda in favor of the older models! Especially living in MN where it can get colder than Alaska, the battery needs to be accessible. Also for other outdoor activities for active families like boating, electric fences, etc.