As usual, Javier went above and beyond. Even though he was extremely busy, he took the time to take care of my concerns about my car. Thank you so much Javier...AGAIN!!!
6/8/2024
Darryl M. VERIFIED CUSTOMER
Anthony was very helpful and courteous.
6/8/2024
Ronnie L. VERIFIED CUSTOMER
John was amazing. Great customer experience
6/8/2024
Tom D. VERIFIED CUSTOMER
He was great
6/8/2024
Chi C. VERIFIED CUSTOMER
Our service advisor Mr. Alex Decasas is truly exceptional. He goes extra mile to help his customers. He spent time answering our questions and explained thoroughly our car's problems.He gave us his professional suggestions and the best options to fix our car.
Thanks Alex
6/8/2024
David D. VERIFIED CUSTOMER
Manny was very knowledgeable and courteous employee.
6/8/2024
Ruben H. VERIFIED CUSTOMER
My warranty for my tires they don’t want to honor it because my tires are worn out and I don’t understand if I have the warranty for the tires shouldn’t matter and they should give me the tires I feel like my tires where bought in 2022 and for them to wear out that fast and not wanting to give me the warranty of the tires is absurd to me!!! But Christopher Rodriguez is the best!!!
6/8/2024
Harry R. VERIFIED CUSTOMER
Excellent service
6/8/2024
JAVIER Z. VERIFIED CUSTOMER
Job well done
6/8/2024
Carmen V. VERIFIED CUSTOMER
Thank you! Javier was exlelent! Great customer service, he even notice that I was Hispanic, and he understood and help me. This was a plus for him!!! He know his job really good thank you aJavier and thank you Toyota for hire susvhva good employees!!!!!
6/8/2024
Niecel S. VERIFIED CUSTOMER
Jose Anguiano, very professional knowledgeable and knows how to communicate with customer with patience and clarity.He listens and respond without arrogance. He is an example of awesome customer satisfaction. Thank you Jose Anguiano
6/8/2024
Sharon G. VERIFIED CUSTOMER
Juan was Wonderful.
6/8/2024
Anthony H. VERIFIED CUSTOMER
Patric kelly and the service side need a raise. They were professional and provided excellent service. I hope to see them next time.
The cashier staff could move with more urgency. People have things to do and shouldnt be waiting around for them to type type up the final service price at thier covienence.
6/8/2024
Masako K. VERIFIED CUSTOMER
Mr. Juan ****’s professionalism supersedes my expectations. Toyota of El Cajon dealer is so lucky to have him as an advisor. Thank you for coming out to help with my needs today while my car was running. Fast service and excellent customer service. My family are very happy, planning on leasing many more years to come. Thank you very much
6/7/2024
The Clannin. VERIFIED CUSTOMER
Essa and other service technicians have always been efficient and
helpful. Thank you for 100 percent customer
service.
6/7/2024
William P. VERIFIED CUSTOMER
Juan **** provided professional and excellent service during my visit to the dealership. This kind of customer service is one of reasons I keep coming back and tell my friends about Toyota of Escondido.
Thanks and keep up the great job.
6/7/2024
Hermilo G. VERIFIED CUSTOMER
Juan **** made my dad and I feel welcomed and comfortable. He was very patient with us and did a great job. Thank you!
6/7/2024
Russel B. VERIFIED CUSTOMER
Essa gave great customer service. Service was quick and efficient. From drop off to pick up the process was seamless.
6/7/2024
Eloina G. VERIFIED CUSTOMER
Juan did a great customer service. He answered all our questions. Thank you !
6/7/2024
Kathy H. VERIFIED CUSTOMER
was there waiting for 2.5 hours for oil change and tire rotation