Chris was very knowledgeable and kept great communication throughout the process. I was informed and felt the truck was in very good hands
5/12/2024
Joseph B. VERIFIED CUSTOMER
The employee was very helpful and a true professional.
5/12/2024
Enio N. VERIFIED CUSTOMER
His service was amazing.
5/12/2024
David H. VERIFIED CUSTOMER
2X now, asked for wash in advance as previously told, and nada. Disappointing. Guess we need a new servicer.
5/12/2024
Tanner H. VERIFIED CUSTOMER
Pat's a good guy and he genuinely wants to get your car back to you in the best shape it can be.
5/12/2024
Barbara W. VERIFIED CUSTOMER
Love Toyota!
5/12/2024
Elizabeth R. VERIFIED CUSTOMER
Great customer service. All questions answered..
5/12/2024
Henry T. VERIFIED CUSTOMER
McKinley was very professional in approaching me. He knows his stuff
5/11/2024
Jeremiah S. VERIFIED CUSTOMER
I appreciated the honest observations of my truck problems. The tech wasn’t 100% sure of the diagnosis but noticed some aftermarket electrical work that was done not the best way. And after digging into it more found another issue with the aftermarket connection that definitely needed addressed. Again the diagnosis wasn’t 100% and I appreciated the honest notion. I authorized the electrical repairs to aftermarket wiring and to reroute it properly. The great thing is not only my truck working again but my aftermarket airbag system is working again when it hadn’t been for the last 8 months. My original installer of the airbag system wasn’t sure what the problem was and left me hanging. So glad Toyota has experienced knowledgeable techs to get the job done right. That’s why I trust Toyota Escondido!
5/11/2024
DELENE S. VERIFIED CUSTOMER
He was wonderful! Thanks Chris!
5/11/2024
Joshua M. VERIFIED CUSTOMER
This was my first time bringing my vehicle to Toyota of Escondido, and I was extremely pleased with my experience. Essa was professional, efficient, and friendly. I will definitely be coming back for future service.
5/11/2024
Howard M. VERIFIED CUSTOMER
After waiting two hours I called and asked for a status. I left a voice mail for a call back and never got one.
When I checked out with the cashiers it took all four of them to find it.
Why do I have to go through the cashier if I have nothing to pay?
5/11/2024
Martha C. VERIFIED CUSTOMER
My advisor was FABULOUS he was just kind and empathetic with a true smile I like him and you should tell him what I wrote an asset thx
5/11/2024
Lawrence L. VERIFIED CUSTOMER
Just picked up a cargo net.
5/11/2024
Sharon V. VERIFIED CUSTOMER
McKinney very professional,
assesses service needed,
friendly, customer focused
5/11/2024
Mary R. VERIFIED CUSTOMER
I was glad the bill was less than the quote! Thank you
5/11/2024
Antonio C. VERIFIED CUSTOMER
Best of service
5/11/2024
Shiela K. VERIFIED CUSTOMER
Very satisfied. Good service
5/11/2024
Salvador S. VERIFIED CUSTOMER
Alex Decasas is my go to advisor at Toyota of Escondido, always provides a great experience and always keeps me updated through out the service I will definitely keep coming back because of this, thank you Alejandro.
5/10/2024
Ulises M. VERIFIED CUSTOMER
Customer service was excellent and professional, people were very friendly, we love Toyotas ????