Communication, wait time on arrival delayed because wrong part put on invoice and no one answering phone.
11/27/2024
Luis H. VERIFIED CUSTOMER
Very happy with my service just wondering what my fiance signed to get the keys hahaha
11/27/2024
Maricel S. VERIFIED CUSTOMER
Thank you Jose Anguiano once again for doing a great job
11/26/2024
Joseph J. VERIFIED CUSTOMER
Kind, speedy service that honored the coupon I forgot.
Thanks!!!
11/26/2024
Brian S. VERIFIED CUSTOMER
Javier is a gem! Great customer service, excellent customer skills, knowledgeable about Toyota vehicles.
11/26/2024
Woolley Family. VERIFIED CUSTOMER
Ok, great job today.
11/26/2024
Kenneth W. VERIFIED CUSTOMER
Excellent service! Alex was easily available by phone to answer additional questions
11/25/2024
Kathryn R. VERIFIED CUSTOMER
I understand it was the Friday before Thanksgiving, but waiting for 45 minutes just to get through the drop-off process is too long. Especially sitting in the line and having no one even stop by to say “sorry for the wait; we’ll be with you as soon as we can” to acknowledge you’re there and waiting made it more irritating.
11/25/2024
Sandrine S. VERIFIED CUSTOMER
Fast efficient and friendly service
11/24/2024
Nobuo T. VERIFIED CUSTOMER
Toyota Escondido service team is always a perfect and reliable performance!!!!!!!
11/24/2024
Susan L. VERIFIED CUSTOMER
Very professional and appreciated detailed answers to my questions
11/24/2024
Abraham V. VERIFIED CUSTOMER
Chris was very helpful and attentive. It was my first time at the service center and he answered all questions. Great customer service!
11/24/2024
Kathy L. VERIFIED CUSTOMER
John provides exemplary service! He is my trusted advisor when it comes to caring for my RAV4.
He and your star mechanics are the reason I continue to come to the Toyota of Escondido service department.
11/24/2024
Francisco M. VERIFIED CUSTOMER
None
11/24/2024
Carrie P. VERIFIED CUSTOMER
I was able to get 40 percent off of the services.
11/24/2024
Maria N. VERIFIED CUSTOMER
Good service, professional and friendly staff!
11/24/2024
Daniela C. VERIFIED CUSTOMER
He was very helpful and by the time he said the car will be ready was ready and thank you for trying to communicate with me in Spanish thank you
11/24/2024
Christian M. VERIFIED CUSTOMER
I didn’t get service done but I appreciate Alex’s honesty
11/24/2024
Stephany M. VERIFIED CUSTOMER
John addressed the issues with my vehicle in a very friendly and polite manner. He was very attentive and I felt he really listened to my concerns. He even went the extra mile to call and follow-up after my vehicle was re-serviced to be sure the issue had been resolved. My partner also mentioned he wished he had worked with John instead for service done the day prior as well. Great customer service John, thank you.