It was easy and convenient to schedule an appointment online for service. Service Representative Essa Melendez was cheerful, courteous, knowledgeable and professional. He made sure I was informed and took the time to understand what my car needed. Thank you!
9/24/2024
David F. VERIFIED CUSTOMER
I love their service
9/24/2024
Daniel P. VERIFIED CUSTOMER
Very satisfied with service today , quick simple the coupon was amazing
9/24/2024
Lourdis A. VERIFIED CUSTOMER
Good Work..
9/24/2024
Olga R. VERIFIED CUSTOMER
Im very happy bringing my car to Toyota !!!!
And thank you jose anguiano for the great customer service..!!
9/23/2024
Daniel V. VERIFIED CUSTOMER
Well where does 1 start. This isn’t the first time having the worst dealer experience with Toyota Escondido. The communication is horrible, it takes months to get warranty work done with excuses all around for everything. I have nothing good to say about Toyota Escondido a would tell friends to go somewhere else for there Toyota warranty work.
9/23/2024
Alexandre H. VERIFIED CUSTOMER
Thank you so much for your help and care! Awesome person.
9/23/2024
Gregory C. VERIFIED CUSTOMER
Essa is great advisor
9/22/2024
Edwin M. VERIFIED CUSTOMER
I had an appointment at 10am and I was there on time. It took them 7 hours to perform the services. The service agent Felippe, Josue could not tell me when exactly my car is ready for pickup. I’ve been telling him I need the car because I still have to train the weekend professionals in the hospital. I almost missed it. This is the first time my car’s service took that long. Is it because I dropped it off, so they prioritize people who’s waiting at the dealership. If were not because I had important stuff. What’s the appointment for? Please investigate on this matter
9/22/2024
Roland R. VERIFIED CUSTOMER
Always excellent service and courteous.
9/22/2024
Keith D. VERIFIED CUSTOMER
Very pleased with the service and my service advisor
9/22/2024
Guadalupe M. VERIFIED CUSTOMER
Good survive and thanks
9/22/2024
**** P. VERIFIED CUSTOMER
Suggestion for improvement show customers why the alignment is needed. I did the annual service but then thought was it really needed as I didn’t see data to show it was off
9/22/2024
Raymund R. VERIFIED CUSTOMER
Essa is very quick and concise. Very accommodating with all the questions I had including how to apply coupons I received via email.
9/22/2024
Alex K. VERIFIED CUSTOMER
My problem is fixed. Thank you
9/22/2024
Dolly D. VERIFIED CUSTOMER
Andrew is the only person I trust with my car. Excellent service.
9/22/2024
Martin R. VERIFIED CUSTOMER
John is Really Professional
Excellent Service
Thank you