McKinsey my service person was friendly. Since we bought our RAVA4 2022, we have been having an issue with the driver window. It squeaks real loud when rolling it up or down. We keep our vehicle pretty cleaned and I don’t appreciate when the service guys keep telling me that it’s due to dust/ dirty window. It’s the only window that has been doing that. I know that I feel like it’s an insult to my intelligence. Plus I don’t want to be charged to look at it again when I have been having the same issue.
9/5/2024
Craig R. VERIFIED CUSTOMER
Juan is a polite no-pressure professional!
He explained all that was to be done on my car and seemed genuinely interested in my complete satisfaction.
9/5/2024
Yi H. VERIFIED CUSTOMER
Clear process, quick response, and high quality!
9/5/2024
Steven R. VERIFIED CUSTOMER
Anthony was professional and courteous.
9/5/2024
Ken R. VERIFIED CUSTOMER
Great experience with Toyota Escondido Service Department. Check-in was easy, also provided me with a lyft ride from the Dealership back home and from my home back to the dealership when my vehicle was ready to be picked up. Wouldn't mind take my other cars here if I needed to and I like the fact they text you when your vehicle is done after service so you'll be able to plan your day.
9/5/2024
Jessica T. VERIFIED CUSTOMER
McKinley was great, very friendly and efficient!
9/4/2024
Anna S. VERIFIED CUSTOMER
Thank you !
9/4/2024
George W. VERIFIED CUSTOMER
Ok
9/4/2024
Mariethony N. VERIFIED CUSTOMER
quick and easy
9/4/2024
Russell P. VERIFIED CUSTOMER
Have always received excellent service. Mr. Rodriguez is a great representative for Toyota and the service department!
9/4/2024
Tom Bryce. VERIFIED CUSTOMER
Chris Rodriguez always gives me great Customer service
9/4/2024
Roland H. VERIFIED CUSTOMER
The service representative was very helpful and really knew what he was doing.
9/4/2024
Amber C. VERIFIED CUSTOMER
Repairs haven’t been done and vehicle not picked up
9/3/2024
Fernando Z. VERIFIED CUSTOMER
Andrew is such a hardworking and respectful man. He knows the values of good customer service. It was a great pleasure working with someone like him. Toyota needs more employees that actually want to help us when we take our vehicle’s in for service . Thank you !
9/3/2024
Ricardo A. VERIFIED CUSTOMER
Great service!
9/1/2024
Isabel H. VERIFIED CUSTOMER
Good service and quick
9/1/2024
Pedro P. VERIFIED CUSTOMER
Good service
9/1/2024
Gerda B. VERIFIED CUSTOMER
Andrew took care of my flat tire problem and also took care of my upcoming 5000 mile maintenance although I had no appointment scheduled yet. I really appreciated his effort, everything was completed in a timely fashion. Yay Andrew. ????
9/1/2024
Laurie C. VERIFIED CUSTOMER
It was very busy and I was taken care of as a walk in with no reservation. Thank you.
9/1/2024
Jose R. VERIFIED CUSTOMER
Thanks for the service for my Toyota Tacoma. It was very fast and on time.