Andrew was so kind. He gave me a realistic wait time and even offered to get me a Lyft back to my residence so I wouldn't have to wait at the dealership free of charge. He kept me informed the entire time and didn't try to upsell me. Very professional.
8/23/2024
Sheila A. VERIFIED CUSTOMER
Josue is knowledgeable on what he does and very good on explaining on the things that needed to be done to my car. Would highly recommend
8/23/2024
James M. VERIFIED CUSTOMER
Joaquin Nicolas and D Giannola were AWESOME!
8/23/2024
Tracy Z. VERIFIED CUSTOMER
Awesome!!!
8/23/2024
Jennifer B. VERIFIED CUSTOMER
Andrew is the best service advisor I’ve ever worked with. He is honest, kind and professional.
8/23/2024
Christopher W. VERIFIED CUSTOMER
Andrew is a very nice person
8/23/2024
Karla M. VERIFIED CUSTOMER
Great service.
8/23/2024
Carlos M. VERIFIED CUSTOMER
It's ever been perfect
8/23/2024
Jose L. VERIFIED CUSTOMER
He’s is good costumer’s service
8/23/2024
Paul D. VERIFIED CUSTOMER
Professional and friendly. Always enjoy talking with your crew.
8/23/2024
Teresita P. VERIFIED CUSTOMER
Thanks for servicing my car I really trust Toyota
8/23/2024
Kaleb K. VERIFIED CUSTOMER
Came in for a warranty on my water pump and they said they fixed it drove it home and check engine light came back on indicating they didn’t fix the problem
8/23/2024
Kennteh H. VERIFIED CUSTOMER
Slow poor follow up! Promised time lines never met one had no answers to questioned I asked! Was told did not need an oil change for another 5000 miles. Then yes you need an oil change because se the tech said so I asked why is the car leaking oil I do not have stains in my garage? Is there a problem with my engine? He said no don’t know why? So just had to run up the bill to help the company I guess?! Your service level are terrible been a customer for 25 years terrible!!
8/23/2024
Nina Z. VERIFIED CUSTOMER
I always take my car there and have been given excellent service each time.
8/22/2024
Monica B. VERIFIED CUSTOMER
Christopher always has excellent Customer Service
8/22/2024
Richard E. VERIFIED CUSTOMER
Your service advisor, John Suckling was a professional, knowledgeable and informative throughout my stay at Toyota Of Escondido.
8/22/2024
Meredith K. VERIFIED CUSTOMER
He was knowledgeable, kind and friendly
8/22/2024
Naoka B. VERIFIED CUSTOMER
It was my first service I received from Toyota Escondido- facility is very clean, work is very well organized. Staffs acknowledged me before I approached them, this is crucial to customer service.
8/22/2024
Ivan S. VERIFIED CUSTOMER
Thanks to Josue for all the help and assistance. Very grateful for it.