John was supper friendly and took excellent care of my car. He told me how long I would have to wait and explained it all throughly so I was able to understand.
8/11/2024
Rizalito R. VERIFIED CUSTOMER
Thank you for wonderful service you had
8/11/2024
Larry G. VERIFIED CUSTOMER
Very satisfied
8/11/2024
Leovarda R. VERIFIED CUSTOMER
I wasn’t call when my car was done in the service dept. Then the other person that help me said they couldn’t find my paperwork and if I didn’t call to see how much longer I had I would have just been sitting in the lounge room. There was no communication.
8/11/2024
Rita K. VERIFIED CUSTOMER
Everyone at toyota escondido are very helpful and professional
8/11/2024
Tamera L. VERIFIED CUSTOMER
I thought it was ridiculous to have a 12:30pm appointment for my tire rotation and the car wasn’t ready until 4:30pm. Appointments are deceiving!
8/11/2024
Marell Y. VERIFIED CUSTOMER
Very accommodating, approaching and kind.
Highly appreciated.
8/11/2024
Anne F. VERIFIED CUSTOMER
As always I received excellent service.
Thank you
8/10/2024
Rae-Lynn L. VERIFIED CUSTOMER
Alana Mae Reed is always so helpful. Alana Mae is very considerate, and makes sure that everything we need is completed. She always asks if there is anything else that she can do for us. We Appreciate her very much. We will always request Alana Mae for our service representative.
8/10/2024
Lynn B. VERIFIED CUSTOMER
Jose was polite and answered all my questions. He explained the service to me and how long it would take. Thanks for the quick turnaround on my vehicle.
8/10/2024
Wanda R. VERIFIED CUSTOMER
I appreciated John’s patience as he took the time to explain all about brakes
and the levels of wear.
8/10/2024
Beatriz L. VERIFIED CUSTOMER
I can’t even comment it was the worst. I am trying to get a hold of a manager. They couldn’t even give me a name.
8/10/2024
Dan M. VERIFIED CUSTOMER
Mckinly was attentive. He communicated well so I understood my expectations and he made the whole experience enjoyable.
8/10/2024
Maria L. VERIFIED CUSTOMER
I am very happy with the service that I received each and every time that I have my car serviced. I really enjoy working with Javier Zazueta . He is a knowledgeable service advisor. He listens to the customer and makes you feel confident that the issue will be resolved.
Javier is an EXCELLENT ASSET for Toyota of Escondido.
8/9/2024
Jeampierre B. VERIFIED CUSTOMER
Thanks Andrew, service was great and you answered all my questions.
8/9/2024
Martha L. VERIFIED CUSTOMER
To be clear, I am satisfied—I am a longtime, loyal customer—but not completely satisfied. I was one of the only cars there for my early morning appointment and yet it’s still took 2-1/2 hours to get a simple maintenance service. This didn’t used to be the case. Maybe it was just an off day but you asked for honest feedback so I’m giving it to you.
8/9/2024
Martin M. VERIFIED CUSTOMER
You were great
8/9/2024
Sandy G. VERIFIED CUSTOMER
Very satisfied
8/9/2024
Rey S. VERIFIED CUSTOMER
Javier was very helpful and explained everything that was going on clearly.