Patrick Kelly is an excellent service advisor. I have not interacted with him previously, at least that I remember. I will definitely use him as a service advisor in the future.
8/3/2024
Robert L. VERIFIED CUSTOMER
Javier is a first class professional !!!
8/3/2024
Wayde F. VERIFIED CUSTOMER
Great service department. Javier is the best.
8/3/2024
William S. VERIFIED CUSTOMER
Anthony Henderson, was extremely professional in assisting me with my vehicle's scheduled maintenance service today. He paid attention to detail, his communication skills were on point. I was really impressed with the amount of time it took to complete the work. I look forward to working with him in the future for all my vehicles maintenance services.
8/3/2024
Santiago G. VERIFIED CUSTOMER
Great customer service, Jose Anguiano was great.
8/3/2024
Ann B. VERIFIED CUSTOMER
Very fast ! Excellent customer service!
8/3/2024
Ken K. VERIFIED CUSTOMER
McKinley Steiner has excellent customer service skills & an asset to your team. He handled all my service requests with no issues. Very satisfied with him & the dealership. Repeat customer & will be buying my 5th vehicle from Toyota of Escondido by the end of the year. Thank you again.
8/3/2024
Jesus R. VERIFIED CUSTOMER
Exelente atención al cliente
8/2/2024
Juan T. VERIFIED CUSTOMER
Great customer service, would recommend 100%.
8/2/2024
Lisa S. VERIFIED CUSTOMER
Mae deserves a raise
8/2/2024
Alan P. VERIFIED CUSTOMER
Christian Campa was the person we worked with. Very professional and knowledgeable. Appreciate how he worked with us thru the process. Many thanks as I live my new truck.
8/2/2024
Vicia S. VERIFIED CUSTOMER
Even though it was hard because there was so much wrong with my vehicle, Andrew softened the blow by being so kind, informative and has such a caring way about him. Also very knowledgeable about my car. Thanks Andrew!!
8/2/2024
Kenneth C. VERIFIED CUSTOMER
Excellent service. Thank you.
8/2/2024
Jon C. VERIFIED CUSTOMER
Just an easy and great experience.
8/2/2024
Kelly R. VERIFIED CUSTOMER
Great experience!! Thank you!!
8/1/2024
Guadalupe M. VERIFIED CUSTOMER
3 hrs waiten for the oil change no good ????
8/1/2024
Robert M. VERIFIED CUSTOMER
As always John delivers excellent professional courteous polite service from the start to the finish,John genuinely takes time a giving me great advice and info regarding the maintenence of my vehicle, it's a great feeling driving away knowing my vehicle is in great hands, John is a great asset to Toyota's service business, he's not only my service writer, he's become a good loyal trusted friend.
8/1/2024
Jason B. VERIFIED CUSTOMER
Mae did a great job and was very helpful!
8/1/2024
Linda R. VERIFIED CUSTOMER
I wasn’t informed that they would need my new car 3 HOURS to put on mud flaps and door guards when they said my appointment was at 11:15am. I arrived with my 2 dogs and had to wait until 2pm to get my car back!!!! It was a very warm day to keep the dogs outside and I had No lunch and nowhere nearby to go get lunch. Patrick was as helpful as he could be, but someone should have told me in advance of the time constraint !!! I would have made other decisions.
8/1/2024
Maricela Y. VERIFIED CUSTOMER
Mr. McKindly is very efficient, quick to return phone calls. Also he is very helpful when I take in my RAV. He always makes suggestions if something else need to be on the car. He is very polite, which I really appreciate. He is an asset to your company. Since I met him around 4 years ago. I was impressed by his way of treating me as a customer. When I go to have the car service I always go to him. He accommodates my schedule. Thank you.
Further overall your staff is very helpful and Caring. ????