Your service is top-notch, I was very satisfied with the engagement from greet to the delivery of our vehicle, keep up the great work.
7/20/2024
Barbara B. VERIFIED CUSTOMER
John was fantastic. He always services my car and I'm always happy with the results. He listens to any car problems I have and gets them solved to my satisfaction. I am grateful for having him as my service agent.
7/20/2024
Tom C. VERIFIED CUSTOMER
Patrick Kelly , polite and professional
7/19/2024
Andres C. VERIFIED CUSTOMER
Andrew Upson was very professional, i’m very happy with the workmanship thank you Toyota Escondido
7/19/2024
Robert N. VERIFIED CUSTOMER
Thank you!
7/19/2024
Janice E. VERIFIED CUSTOMER
Great support and customer service ????
7/19/2024
Laura S. VERIFIED CUSTOMER
Time management should improve, better communication between departments and please bring back carwash. Thank you
7/19/2024
Randy R. VERIFIED CUSTOMER
You used to ask if I wanted it washed and you no longer do that.
Too bad
7/19/2024
ROMMEL T. VERIFIED CUSTOMER
No comment
7/19/2024
Miguel R. VERIFIED CUSTOMER
Your team was very polite and efficient! Thank you! I also told them that I was so amazed by an experience that happened the last time my car was serviced for a recall. I had left a wallet by accident with $100.00 in the car. I was so worried that when I would pick up the car it would be gone. However, your team is so trustworthy that to my surprise, everything was there! Credit cards, gift cards, debit cards and cash! Thank you so much for providing great service and for having honest workers! I will definitely tell this story to my friends and family!
7/19/2024
Allen O. VERIFIED CUSTOMER
Excellent service
7/18/2024
Eugene P. VERIFIED CUSTOMER
Best Dealer every!
7/18/2024
Dominador G. VERIFIED CUSTOMER
im disappointed because i waited 6 hours to do what is wrong for my car ,and cris is no where to find ,and the reason that they change my car battery
7/18/2024
Antony B. VERIFIED CUSTOMER
Chris is friendly and warm and shows genuine care for the vehicle. Always a pleasure to deal with him. Excellent service.
7/18/2024
Peggy D. VERIFIED CUSTOMER
Anna Mae Reed did a good job being the service advisor. What I am unhappy with is how much upselling the service center now does. The last two times now I have been approached about things that were either overpriced or I did not want. For this latest one, I came in because my tire was flat. I was given an initial timeline and was told that the service people were busy. Well, after the fix had been made, the service people continued to advocate for other fixes while also “being busy”. I was busy too and wanted to go to work but I had to wait another two hours because of this extra work they were doing that I didn’t want. If this continues, I will start to go elsewhere for non-warranty work and may even consider buying another brand car. I’ve been coming for almost 20 years but since Garth left, the service center has left a lot to be desired.
7/18/2024
Jeffrey W. VERIFIED CUSTOMER
I’ve had the pleasure of working with John Suckling many times at Toyota Escondido. He is extremely knowledgeable and offers as good of service as you will find anywhere. Great communicator, always kind and considerate of your needs and problems. He is why I continue to use Toyota Escondido.
7/18/2024
Uriel A. VERIFIED CUSTOMER
Christopher is top notch. Took excellent care of our vehicle and heard my concerns..
7/18/2024
Isaac M. VERIFIED CUSTOMER
Chris did a fine job
7/18/2024
Martin C. VERIFIED CUSTOMER
Excelent job. And appreciate it to Essa Melendez excelent person. Thanks to all Toyota team.