I had brake work done and 2 tires replaced. The low tire pressure light turned on immediately after I got the car back. Computer said it could not communicate with one of the pressure sensors. Service tech would not admit that they could have probably damaged a sensor during the service and wanted $800 to replace the sensors. I'm not paying to fix something that was damaged during service.
7/17/2024
Kali K. VERIFIED CUSTOMER
Essa was great and the service was very quick
7/17/2024
Christiane T. VERIFIED CUSTOMER
Great service as always from John!
7/17/2024
Joyce D. VERIFIED CUSTOMER
Manny was super helpful and informative. Thanks!
7/16/2024
Jackie M. VERIFIED CUSTOMER
There was no record of my appt and ended up waiting over 2 hours for tire rotation. Also, better signage is needed to direct drivers on where to go for service. I drove through the lot and missed the kiosk where green tags were given.
Manny was awesome and had great customer service skills. He was accommodating as I loaded and unloaded the stroller and all the things for the kids. Fancy coffee machine was also very much appreciated.
7/16/2024
Deborah Z. VERIFIED CUSTOMER
Service was timely and I was informed ar every step.
7/16/2024
Stephanie D. VERIFIED CUSTOMER
Great service! The electronic update system is a very nice piece of your service. However I hope it does not replace your service guys.
7/16/2024
Ligaya D. VERIFIED CUSTOMER
Good service! Service was done less than one hour.????
7/16/2024
Clemente B. VERIFIED CUSTOMER
Really nice work and service thank
7/16/2024
James B. VERIFIED CUSTOMER
John was excellent in his service delivery. He was polite, knowledgeable and communicated well about my issues
7/16/2024
Philip D. VERIFIED CUSTOMER
Thanks
7/15/2024
Danny L. VERIFIED CUSTOMER
no thanks for service. i will find a faster service next
7/15/2024
Daniel S. VERIFIED CUSTOMER
Tech was courteous and provided an accurate estimate of wait time.
7/15/2024
Maria O. VERIFIED CUSTOMER
His assistance was friendly, prompt, and helpful. Even though it took over 2 hours for mi car to be ready. He is a great representative.
7/15/2024
Anna R. VERIFIED CUSTOMER
He is very helpful and his service was awesome. He takes good care of my car and he is someone I can trust.
7/15/2024
Kaarina T. VERIFIED CUSTOMER
Manny did a great job! Thanks for making a smooth service!
7/15/2024
Yuridi J. VERIFIED CUSTOMER
Appreciate Juan’s assistance and professionalism.
7/15/2024
Erika H. VERIFIED CUSTOMER
Javier has always provided me with the best service and continues to be the reason I keep going back to Toyota Escondido.
7/15/2024
TINA R. VERIFIED CUSTOMER
Juan is amazing he helped me with an i insurance issue that I had he has great customer service and really made this issue I was having such a great experience. He was very thoroughl and kept me up to date with everything due to Juan and my great experience I have decided to show loyalty to Toyota of Escondido because of my stress free and great experience. Thank you so much Juan the mechanic and everyone else.