Despite computer issues service was great, staff was very helpful and efficient. Thank you!
7/12/2024
Ronald E. VERIFIED CUSTOMER
Satisfied with the service.
7/12/2024
Don P. VERIFIED CUSTOMER
good service
7/11/2024
Seung K. VERIFIED CUSTOMER
Awesome
7/11/2024
Cheryl A. VERIFIED CUSTOMER
Excellent service fast and very helpful
7/11/2024
Sergio H. VERIFIED CUSTOMER
Thanks
7/11/2024
Walter S. VERIFIED CUSTOMER
The service department is great. Sales dept needs work. I ordered floor mats with my car that didn’t include a trunk mat which probably would’ve prevented the $555 of service I needed. My second key didn’t come for several months and I had to call about it. I also couldn’t drive the car off the lot without signing up for a dumb Toyota app even though I had just written a check for $53k.
7/11/2024
Elizabeth L. VERIFIED CUSTOMER
Thanks
7/11/2024
Lisa S. VERIFIED CUSTOMER
Rude service, McKinley.
Anyone working in customer service should be courteous
7/11/2024
Lisa L. VERIFIED CUSTOMER
Thank you.
7/11/2024
Mark G. VERIFIED CUSTOMER
Very much improved, compared with the last two times that we had the oil changed at your facility. The difference was like night and day. The process of waiting there and being told that the truck was ready when it was not (a complete debacle) and yesterday was amazing. We had been planning to have the truck serviced elsewhere going forward, until yesterday. I suspect that there was some sort of management shake up between then and now!
7/11/2024
Lauren L. VERIFIED CUSTOMER
John was very nice, helpful and patient!
7/11/2024
Jeremy J. VERIFIED CUSTOMER
Manuel was polite and informative.
7/11/2024
Dana K. VERIFIED CUSTOMER
Car was done quickly and I appreciate that
7/11/2024
Jared Z. VERIFIED CUSTOMER
Andrew is very professional, kind, and incredibly helpful and attentive. I will continue to come back to Toyota because of the service I receive from him.
7/11/2024
Evelyn G. VERIFIED CUSTOMER
N/a
7/11/2024
Ellen G. VERIFIED CUSTOMER
Andrew was very helpful, professional. I won’t hesitate to recommend him to friends and family.
7/11/2024
Christopher O. VERIFIED CUSTOMER
Andrew Upson is very professional and friendly. Communication is excellent. He is a great service advisor who goes above and beyond to meet the needs of his clients.
7/11/2024
Ross S. VERIFIED CUSTOMER
Great service! Thank you!
7/11/2024
Katie J. VERIFIED CUSTOMER
I'll be out of town for the next 2 weeks. I will respond to your survey when I get back.