Very satisfied.... unfortunately the diagnostic did not work out, but only because the problem that I was having has not been happening for the week since I went to PRIDE to tell the service dept & to make a service appt. But Jordan told me that if it happens again, that I should record it on my phone and come back to make another appt. I did have the security recall done as well as an oil & air filter change. This work was done in a very timely manner.
8/31/2024
Alison F. VERIFIED CUSTOMER
I was completely satisfied with my experience at Pride today.
8/30/2024
Karen D. VERIFIED CUSTOMER
The service team is awesome. They took me as a walk in to put my new RI plates on, my front plate bracket on, AND they inspected my car! They were so helpful and accommodating. I am very grateful for them. Everyone is really nice and personable. A great asset to your dealership!!
8/30/2024
Shareese G. VERIFIED CUSTOMER
Great customer service.
8/29/2024
Anita W. VERIFIED CUSTOMER
Keith was very helpful and explained everything I needed to know.
8/28/2024
Lisette S. VERIFIED CUSTOMER
After being in the waiting room for three hours, for ( a regular oil change and tires rotated ) I noticed my car in the parking lot, but no body came to me to let me know that my car was done!!! A little annoyed I approach the desk service and asked if was anything wrong with my car and how long was going to take?
The gentleman looked around and not even apologized , just saying I have been very busy, here is the key and don’t worry you had a Complementary Service, you have nothing to pay and you not even need a receipt!! Well I was not happy and very disappointed ( I have no receipts to tell me what was done in my car !!!!
Came home call the customer service and asked to talk with the manager , they give me a e-mailed answering machine, left a message explaining my unsatisfied service!! Had no reply!! I don’t intend to offend anyone but I don’t think I was treated properly!
Thank you
Sincerely
Lisette S
8/28/2024
Charles L. VERIFIED CUSTOMER
Very accommodating, especially since I was a walk in.
8/28/2024
Peter B. VERIFIED CUSTOMER
None
8/27/2024
Maureen O. VERIFIED CUSTOMER
The staff is always efficient and very professional.
8/27/2024
Nandy B. VERIFIED CUSTOMER
The guys are awesome! Always get things done in a timely manner and do an exceptional job.
8/26/2024
Divakar M. VERIFIED CUSTOMER
Good service
8/25/2024
Nick M. VERIFIED CUSTOMER
You are all simply the best you got us in today and having you so close for service is wonderful. I am so happy and everyone in the service department was great and helpful. We will do all our service with you.
What a relief
Thanks again
Nick and Alicia McKinney
8/25/2024
Nicole R. VERIFIED CUSTOMER
Remove the rental car button from online appt bookings if you are not going to have one available nor call people to make them aware until they arrive
8/24/2024
David A. VERIFIED CUSTOMER
Professional,courteous and prompt.
8/24/2024
Jennifer B. VERIFIED CUSTOMER
Everyone was great!
8/22/2024
Victor L. VERIFIED CUSTOMER
I’m completely satisfied with the service everyone was extremely nice professional and very accommodating and explained everything in details to me. Thank you!!!
8/21/2024
Bruce O. VERIFIED CUSTOMER
The service was completed in less time than I expected. I was grateful to have the rest of the day to myself.
8/20/2024
Denise G. VERIFIED CUSTOMER
Nice , Professional and a Handsome bunch over there ! ????????????
8/17/2024
Jeffrey S. VERIFIED CUSTOMER
Great customer service
8/17/2024
Michelle M. VERIFIED CUSTOMER
I would take my car anywhere else the staff are friendly and the service is great..Thank you..