Service manager was amazing, God Bless him. He really needs needs a raise . But the service team did not fill my liquids as per the oil change. Also paid for an air filter, which protocol was not followed (procedure) which lead me to be there 3 hours. I believe service team has to be retained. This does complaint does not have nothing to do with Mr. D. Again he was amazing!
8/4/2024
Carmen C. VERIFIED CUSTOMER
Fast, reliable, excellent work, and costumer service. Waiting area is amazing. Clean and comforting. Staff is very helpful.
8/3/2024
Chris R. VERIFIED CUSTOMER
Jordan was informative on services covered by Hyundai vs out of pocket, super helpful on estimating the total out of pocket cost. He also call an Uber for my ride back home :)
Overall great experience!
8/3/2024
G. M. VERIFIED CUSTOMER
I was not informed about what systems such as clock and radio and other things as yet undiscovered would be affected by service from Pride.
8/3/2024
Stephanie F. VERIFIED CUSTOMER
Jordan was very friendly and helpful. My car was in and out of the service shop within an hour. Great service!
8/2/2024
Maria G. VERIFIED CUSTOMER
Very friendly helpfull
8/2/2024
Frankie M. VERIFIED CUSTOMER
Thanks you guys for all, excellent work I like everything, my car is like new for now, nothing problem running good. Im loved You are the best thanks you
8/1/2024
Antonio D. VERIFIED CUSTOMER
Although I made an appointment for 10:00 AM my wife said the vehicle was not brought in for service until 10:44 AM.
8/1/2024
Liz N. VERIFIED CUSTOMER
As always everyone is super friendly ! Everything was explained throughly & my car as always came back better than before!
8/1/2024
Nicole C. VERIFIED CUSTOMER
I've been extremely disappointed with how the car dealership has handled my oil consumption issues. The miscommunication and mismanagement have been frustrating, causing unnecessary delays and confusion. I expected better service and transparency, but instead, I’ve been left feeling let down and dissatisfied. I am considering getting rid of this vehicle so I don’t have to deal with Hyundai anymore.
7/31/2024
Romuald M. VERIFIED CUSTOMER
Tire was very exspencive
7/31/2024
Beth D. VERIFIED CUSTOMER
I find it frustrating that you dont seem to stock the parts covered by recalls and extended warranties. If you know that a customer is coming in for a recall 2 weeks ahead of time, that should give the department plenty of time to order the necessary part or at least call the customer and reschedule so they dont waste their time. (This happened to me with the most recent recall of the ABS fuse as well as first recall on my car.)Same thing with the extended warranty. When I made the most recent appointment over the phone a couple weeks ago, I was told it's probably a clock spring. Sure enough, that's what it was, but, again, you didn't have the part in stock, so I am now waiting for the part to come in.
Not interested in a call back about this.
7/29/2024
Nicolas H. VERIFIED CUSTOMER
Perfect job
7/28/2024
Mark L. VERIFIED CUSTOMER
I felt he went above and beyond in addressing my issue, especially considering I just walked in with no appointment.
7/26/2024
Candida B. VERIFIED CUSTOMER
Is good
7/26/2024
Willey N. VERIFIED CUSTOMER
You were right about the transmission fluid!
7/26/2024
Gary H. VERIFIED CUSTOMER
None
7/25/2024
Johnny M. VERIFIED CUSTOMER
This appointment was a follow up to remove the debris left in the air vent ducts on last week’s maintenance appointment
7/25/2024
Kimberly T. VERIFIED CUSTOMER
Job well done, Jordan. Very thorough and kind. Attentive. Thanks again