I was told over the phone when I made my appointment that the total cost for the visit was going to be approximately $250.00. What I went to pay, the cost was $413.00. I need to have a more accurate estimate so I can plan my finances appropriately
7/10/2024
Samson P. VERIFIED CUSTOMER
Nececito eso porfavor
7/10/2024
Derek C. VERIFIED CUSTOMER
Brought my car in to try to figure out why my engine is running rough. It’s been like this since last summer. I changed all the spark plugs and two of the coil packs, put in a new battery, and changed all the feul injectors. None of this fixed the problem. I was hoping the mechanics would find out what is the issue. In stead, they recommended doing the same things I’ve already done. When I told them I already tried that, they wouldn’t listen to me…seemed annoyed. I’m out $165 and my problem wasn’t diagnosed right. Now I can be out another $1050 for 3 plugs and 3 coils (a lot more than if I do it myself)…just to get them to believe me that that isn’t the problem. Then they’ll charge me for the additional repairs if the can find the problem? They said I only changed one plug; couldn’t tell it was all four…doesn’t fill me with confidence in their ability to diagnose anything! I’ve had this car for ten years, I think the thousands that repairs could cost would be better spent on a replacement vehicle. Going to start looking.
7/9/2024
Joseph P. VERIFIED CUSTOMER
Damon did an excellent job on my car.
I am completely satisfied.
7/6/2024
Marlin P. VERIFIED CUSTOMER
Great service all around!
7/6/2024
Olga S. VERIFIED CUSTOMER
Excellent job
7/5/2024
Roger B. VERIFIED CUSTOMER
Damon was very helpful and thorough.
7/4/2024
Kenneth T. VERIFIED CUSTOMER
It is obvious you are unable to find the wandering parasitic draw of power from the battery causing the brand new 2024 car to not start 5 times in just under 3 months. I feel it is one of the sensors or one of the computers. I told the service Mgr the fan was on when I entered the car last week. That should be a clue.
Kenneth B Tavares 7/3/24
7/3/2024
Ken C. VERIFIED CUSTOMER
Thanks for the follow up
7/3/2024
Denise L. VERIFIED CUSTOMER
Very happy with the friendly staff in the service department and their follow through with my vehicle.
7/1/2024
Robert M. VERIFIED CUSTOMER
He did a great job in a very reasonable amount of time.
6/29/2024
Corilynn D. VERIFIED CUSTOMER
I do not wish to be contacted.
Little things like:
having my seat laying almost flat when I get back in my car,
things on my dash changed (headlights turned off vs on auto, screen changed on my dash),
saying it will cost $250 total when labor cost that and then there were parts and taxes,
having labor on the bill for $200 and under it labor (other) $50 is always a concern,
and having to return due to debris getting caught in the fan that was just replaced.
6/29/2024
Kristine R. VERIFIED CUSTOMER
Courteous, friendly and fast service
6/29/2024
George H. VERIFIED CUSTOMER
A/C compressor needed replacing, but when we came back for the replacement appointment, the staff found they only ordered one of the two required parts for the replacement, so we had to come back again to get the work done. Not terrible, but also probably not the level of service and efficiency you're aiming for.
6/28/2024
Linda E. VERIFIED CUSTOMER
I would appreciate a senior discount. The cost of service is expensive but I also know how important it is to maintain my vehicle. I'm sure other senior citizens would appreciate a discount also. Thank you.
6/28/2024
David B. VERIFIED CUSTOMER
Excellent communication, I always knew what was happening with my car.
6/27/2024
Miguel G. VERIFIED CUSTOMER
It was fast and good. Thank you
6/27/2024
Sriram R. VERIFIED CUSTOMER
Great service and friendly/ professional.
6/26/2024
Anthony F. VERIFIED CUSTOMER
She was very efficient and courteous.
6/26/2024
Anne I. VERIFIED CUSTOMER
No not satisfied. I made appointment for a recall on Friday 6/21 for Monday 6/24/24. I specifically asked if they had the part and was told yes. When I got there after having to leave work early I was told they did not have the part.It was very inconvenient.